This topic has 4 replies, 2 voices, and was last updated 10 months, 3 weeks ago ago by Rose Tyler
If there are no cross-sell products then the whole section should rather be hidden on that products page. Currently it just shows the tile without the products.
Hello, Kristjan,
Thank you for contacting us and for using XStore.
We kindly request that you provide us with the URL of such product, temporary wp-admin and FTP credentials to facilitate necessary support and maintenance activities.
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Kind Regards,
8theme team
I have to clarify myself. The product has a cross-sell product which has been deleted, so it does not show up, but the header/title still does.
Hello, Kristjan,
We appreciate your prompt reply.
May we kindly request that you provide us with the URL and temporary access credentials?
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
Kind Regards,
8theme team
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