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Hide on device settings not working - by Tim

This topic has 11 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Jack Richardson

Tim

Participant

August 15, 2014 at 18:15

It looks like the latest Legenda version with visual Composer has an option to hide page blocks on specific devices(in the Width & Responsiveness tab) but it doesn’t seem to work. When I select to hide a block on everything except mobile it still shows on all devices. Is there something else that needs to be set for this to work?

Please, contact administrator
for this information.

#12682 Copied

10 Answers

Jack Richardson

Support staff

August 15, 2014 at 19:46

Hello,

As this is Visual Composer functionality we recommend you to contact Visual Composer support team concerning this question.

Regards,
Jack Richardson

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Tim

Participant

August 15, 2014 at 19:58

Unfortunately, I think I would need a visual composer license key to get support from them. Hoping you guys can help out here.

Tim

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Eva Kemp

Support staff

August 15, 2014 at 21:10

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

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Tim

Participant

August 15, 2014 at 21:19

sure

Please, contact administrator
for this information.

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Tim

Participant

August 18, 2014 at 16:15

Any more assistance with this? Is this working on anyone’s site?

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Jack Richardson

Support staff

August 18, 2014 at 16:55

Hello,

We’re currently working on your issue. Please wait a little.

Regards,
Jack Richardson

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Jack Richardson

Support staff

August 19, 2014 at 09:12

Hello,

Unfortunately due to the fact that Legenda is working on Bootstrap 2.0 the following option isn’t supported.
Sorry for inconvenience!

Regards,
Jack Richardson

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Tim

Participant

August 19, 2014 at 15:37

bummer, any chance Legenda will support this in a future version?

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Eva Kemp

Support staff

August 19, 2014 at 15:48

Hello,

Unfortunately we can’t say exactly about this for now, but we’ve taken it into our account.
Please take our apologies.

Regards,
Eva Kemp.

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Jack Richardson

Support staff

August 19, 2014 at 15:50

Hello,

Unfortunately it requires a lot of code rewriting to upgrade to Bootstrap 3.0, so probably no.
Once more sorry for inconveniences!

Regards,
Jack Richardson

#12976 Copied
Tagged: best selling, device, hide, persuasive, settings, themes, woocommerce
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