Hide parent product from search, only show variation

This topic has 7 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Nick

  • Avatar: Nick
    Nick
    Participant
    April 3, 2022 at 10:51

    Hello,

    I have enabled the feature to hide parent products from shop page and only display variations.

    However, when I search for a product, it displays both the variation and the variable.

    How do I remove the parent?

    Thank you.

    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 3, 2022 at 16:37

    Hello,

    Could you, please, provide us with WP Dashboard and FTP access to your site?
    Also, tell me what keyword do you use to search mentioned product that gives an error.

    Regards

    Avatar: Nick
    Nick
    Participant
    April 4, 2022 at 06:23

    Check private

    Please contact administrator
    for this information.
    Avatar: Nick
    Nick
    Participant
    April 5, 2022 at 06:52

    Please check updated credentials in private area:

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 5, 2022 at 14:20

    Hello,

    Thank you. I passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 7, 2022 at 16:28

    Hello,

    We will add a new option in the next update to hide the parent product of variations for search -> https://prnt.sc/cN0uzXnOXkJl. We already added our code improvements on your website ‘https://www.es***.co.uk/’ so you may check if it works. Waiting for your feedback
    Preview results below:
    before -> https://prnt.sc/SC0hZ-t-TdnW
    after -> https://prnt.sc/I7_EELagPO1C

    Regards

    Avatar: Nick
    Nick
    Participant
    April 7, 2022 at 16:33

    Thank you!!

  • Viewing 7 results - 1 through 7 (of 7 total)

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