High CPU USAGE - by Vadim - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

  • Avatar: Vadim
    Vadim
    Participant
    January 24, 2016 at 21:19

    Hi, i have a problem with high cpu usage.

    With 10 people on website, it’s always 100%, it loads very slow.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: stan
    Stan Russell
    Participant
    January 25, 2016 at 16:37

    Hello Vadim,

    we have checked your site load speed and it loads normally. Please check your site with Web Page Performance Test tools like:
    https://developers.google.com/speed/pagespeed/insights/
    http://www.webpagetest.org/

    Regards,
    Stan Russell.

    Avatar: Vadim
    Vadim
    Participant
    January 25, 2016 at 16:41

    i know that i loads normally, but when there are more than 30 people on site, the cpu usage hits 100%, and then the site starts to lag, users can’t create accounts. I’m on VPS.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 25, 2016 at 17:08

    Hello,

    You have to contact your hosting provider support and ask them to investigate the issue more deeply.
    They should check server logs and find what exactly is causing high CPU load.

    Regards,
    Eva Kemp.

    Avatar: Vadim
    Vadim
    Participant
    January 25, 2016 at 20:19

    They said that this file does a lot of queries to my site.

    /wp-includes/js/zxcvbn.min.js

    [25/Jan/2016:21:12:47 +0200] “GET /wp-content/plugins/woocomerce/assets/js/select2/select2.min.js HTTP/1.1” 200 19047 “http://lucky.md/my-ac count/” “Mozilla/5.0 (iPhone; CPU iPhone OS 9_2_1 like Mac OS X) AppleWebKit/601

    Avatar: Vadim
    Vadim
    Participant
    January 25, 2016 at 20:26

    and please disable Capcha

    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2016 at 10:15

    Hello,

    Sorry for a delay.
    This file /wp-includes/js/zxcvbn.min.js is related to WordPress. You may refer to WordPress forum to find more information about it.
    Please clarify where you want to disable captcha – on Contact or Register page.

    Regards,
    Eva Kemp.

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