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High loading time for Xstore Core don´t know the reason

This topic has 10 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

Estudio EntreDos

Participant

April 20, 2023 at 11:45

Hi we have Xstore running on a multisite with two domains, we are optimizing load times and we see that the Core is giving us high load time but we do not know why because until recently we did not have this problem, I do not know if you can help us. Thank you.

https://prnt.sc/2e1ZgvGYi-xK

https://prnt.sc/Au1Yje3Skj3U

#353946 Copied Theme version: 9.1.2 WooCommerce version: 4.6

9 Answers
Rose Tyler

Support staff

April 20, 2023 at 14:14
Hello, Estudio EntreDos,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Based on the screenshots you provided, we recommend that you reach out to Elementor with your questions in parallel. Please also provide us with the topic you addressed to them so that we can view their response. It is possible that Elementor may provide a solution for us as well.

Please check our reply from this topic – https://www.8theme.com/topic/xstore-failed-to-load-resource-the-server-responded-with-a-status-of-404-admin-ajax-php-404/#post-343615 and add

remove_action( ‘shutdown’, ‘wp_ob_end_flush_all’, 1 ); add_action( ‘shutdown’, function() { while ( @ob_end_flush() ); } );

on your site as described there.

Kind Regards,
8theme team
#353960 Copied
Estudio EntreDos

Participant

April 26, 2023 at 17:07

Hi Rose this is the response, still can´t solve the issue.

Thank you for contacting Elementor Support.

I would be glad to help you with this issue, however, speed optimization is out of the scope of our support as website speed depends on various factors that we do not control.

This means that for many of the things that need to be improved, the 3rd party plugins/services might be required.

What I can do is share the links that can help you with speed optimization:

Website Performance Optimization in Elementor
How to Speed Up a Slow Elementor Website | Elementor
19 Ways To Speed Up A WordPress Website (2021 Guide) │Elementor
Troubleshooting A Slow Loading Elementor Editor | Elementor

I hope for your understanding.

#354619 Copied

Rose Tyler

Support staff

April 27, 2023 at 09:50

Hello, Estudio EntreDos,

We are thankful for your time writing to Elementor support.

According to your screenshots in the first message in this thread, we can see that not only the et-core-plugin is the reason for your speed situation but the Elementor plugin as well → https://prnt.sc/a2hjczpHNjYg . We are not responsible for speed-improving other plugins that are not bundled with us. So this question should be addressed to the Elementor team or could be solved from your side by reading the solutions in the articles they sent – https://prnt.sc/F3M3jwjn-MwR

About our XStore Core plugin, could you please, share with us more details of your test? We would like to test it from our side or at least to know the modules of the plugin that create such a slowdown for you, as it is hard to explore the real reasons just by mentioned screenshots.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

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Estudio EntreDos

Participant

May 2, 2023 at 20:16

Hi Rose what do you need, the credentials?

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Rose Tyler

Support staff

May 3, 2023 at 10:20

Hello, Estudio EntreDos,

We would like to get access to the panel of testing (these screenshots you sent → https://prnt.sc/2e1ZgvGYi-xK , https://prnt.sc/Au1Yje3Skj3U )
Can we get there more information about issues? Not just names of plugins that slow down the speed on website.

Kind Regards,
8theme team

#355260 Copied

Estudio EntreDos

Participant

May 11, 2023 at 11:57

Hi Rose this is showed by XRay app in CPanel, do you want the access to my CPanel? No problem on my part.

#356352 Copied

Rose Tyler

Support staff

May 11, 2023 at 13:11

Hello, Estudio EntreDos,

Yes, please provide us with access and a video of your actions to get the report about speed.

Video can be uploaded on any filesharing service – https://wetransfer.com/ , then provide its URL.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#356372 Copied

Estudio EntreDos

Participant

May 11, 2023 at 18:39

Ok, this days will send you. Thanks

#356408 Copied

Rose Tyler

Support staff

May 14, 2023 at 07:29

Hello, Estudio EntreDos,

Ok. Take your time.

Kind Regards,
8theme team

#356575 Copied
Tagged: high loading time, optimization, seo friendly, themes, woocommerce, wordpress, xstore core
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