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Home default red – unable to set header settings

This topic has 5 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Rose Tyler

  • Avatar: Tiago_Bega
    Tiago Bega
    Participant
    November 25, 2020 at 17:23

    I’m using this template, but the header is all messed up, and i did not find how to fix it, can you help me please?

    Please, contact administrator
    for this information.
    #261255 Copied Theme version: 7.1.2 WooCommerce version: 4.7
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2020 at 09:55

    Hello,

    I’ve updated the theme, and added the header for the Home page via Multiple headers.
    Please watch this video – https://youtu.be/BpeXfzNwkOc
    But there is some glitch with background color of the header. Could you provide FTP access?

    Regards

    #261323 Copied
    Avatar: Tiago_Bega
    Tiago Bega
    Participant
    November 26, 2020 at 12:17

    oK, here are the credentials

    Please contact administrator
    for this information.
    #261365 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2020 at 13:07

    We can’t connect using FileZilla – https://prnt.sc/vqi4iv
    Is there any restriction by IP?
    What port should we use?

    Regards

    #261371 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2020 at 13:36

    Clear cache and check the header now.
    Let us know if you need any further assistance.

    Regards

    #261378 Copied
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