Return to previous page

Home page elementor update button is not working

This topic has 4 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Tony Rodriguez

khurram virk

Participant

November 27, 2023 at 15:33

Dear Sir

good day to you!

Can’t update changes with Elementor editor on the homepage and takes time to load, while it works fine on the rest of the pages. How can we fix this?

please check in video link

thank you

Please, contact administrator
for this information.

#374933 Copied Theme version: 9.2

3 Answers

Tony Rodriguez

Support staff

November 28, 2023 at 05:57

Hello, @khurram virk,

Thank you for using our theme and for contacting us.

We appreciate you reaching out to us for assistance. Upon reviewing your website, we have observed that the current maximum execution time is set below the recommended thresholds. Please refer to the attached screenshot for details: https://ibb.co/rHfyzXh

To ensure the optimal performance of your website, we kindly request that you contact your hosting provider and ask them to increase these values to the following:

– Max execution time: 5000

After making these adjustments, please attempt the operation again.

Additionally, please read elementor plugin official documentation: https://elementor.com/help/publish-update-button-not-work/

We hope this information is helpful.

Best regards,
The 8Theme Team

#374975 Copied

khurram virk

Participant

November 28, 2023 at 18:30

dear sir

good day to you!

thank you for guiding we have done

Max execution time 5000

but still elementor update is not working at home page.

looking forward as usual support.

thank you

#375077 Copied

Tony Rodriguez

Support staff

November 29, 2023 at 09:45

Hello, @khurram virk,

We hope this message finds you well.

We have conducted a review of your website and observed that a server error 500 is triggered upon attempting to update the homepage using the Elementor plugin. To address this issue, we kindly request that you consult and adhere to the troubleshooting guidelines provided in the official Elementor plugin documentation. https://ibb.co/fXLj29Y

You can access the relevant documentation here: https://elementor.com/help/500-error/

We trust that following the prescribed steps will effectively resolve the problem you are experiencing. Should you require further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#375126 Copied
Tagged: elementor button not working, elementor update button issue, home page update problem, resolve elementor update error, woocommerce elementor update fail, woocommerce wordpress templates, wordpress home page issues
Viewing 4 results - 1 through 4 (of 4 total)