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Home Page Main Slider - by webdev - on WordPress WooCommerce support

This topic has 22 replies, 4 voices, and was last updated 9 years, 1 months ago ago by Jack Richardson

webdev

Participant

September 29, 2015 at 12:39

Does this use Revolution Slider or Master Slider?

I have asked this many times now but how do I install the pre-defined styles from the template???

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21 Answers

webdev

Participant

September 29, 2015 at 13:16

could you please respond to this???

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Stan Russell

Participant

September 29, 2015 at 13:58

Hello webdev,

homepage main slider on your site in created with Revolution slider plugin.
Please specify your question about ‘install the pre-defined styles from the template’.

Regards,
Stan Russell.

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webdev

Participant

September 29, 2015 at 14:02

in the template that you provide there are sliders. I want to have them available as templates so that I can use the layout

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Jack Richardson

Support staff

September 29, 2015 at 14:11

Hello,

Please ask your hosting provider to enable ZipArchive extension on a server and we’ll import slider.

Best regards,
Jack Richardson.

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webdev

Participant

September 29, 2015 at 14:34

this has been added now

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Jack Richardson

Support staff

September 29, 2015 at 16:26

Hello,

ZipArchive extension isn’t enabled. We still can’t import the slider:
http://storage5.static.itmages.com/i/15/0929/h_1443540331_8278189_a76044edf8.png

Please ask your hosting provider to activate it.

Thank you.
Best regards,
Jack Richardson.

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webdev

Participant

September 30, 2015 at 09:28

hi

this has been enabled on the domain now – can you please try again?

Thanks

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Jack Richardson

Support staff

September 30, 2015 at 11:58

Hello,

Sorry, but still the same error:
Error: Wrong export slider file format! This could be caused because the ZipArchive extension is not enabled.

You should check it with your hosting provider.

Best regards,
Jack Richardson.

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webdev

Participant

September 30, 2015 at 18:20

We have made some changes in the php configuration file.

Can you please check if you are still facing any issues?

If so please let me know how we can recreate the issue for you so that I can get this resolved

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webdev

Participant

October 1, 2015 at 10:20

could you please advise on this – I have been waiting some time

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Jack Richardson

Support staff

October 1, 2015 at 11:45

Hello,

Sorry, but still the same.
I’ve sent slider archive to your email address so you can try to import it yourself.
Please check your mailbox.

When importing select “overwrite” for “Custom Animations” and “Static Styles”.

Best regards,
Jack Richardson.

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webdev

Participant

October 1, 2015 at 13:39

There was not attachment to the email – please send again

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Jack Richardson

Support staff

October 1, 2015 at 14:44

Hello,

I’m sorry. The email has been resent. Please check.

Best regards,
Jack Richardson.

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webdev

Participant

October 3, 2015 at 16:17

ok so as you can see on my site I have now successfully uploaded the zip file with the revolution slider templates however if you check my site you will see that there are issues with the text formatting where text is sitting ontop of each other etc.

could you please check and resolve

thanks

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Jack Richardson

Support staff

October 5, 2015 at 11:43

Hello,

The issue has been fixed.
Please check.

Best regards,
Jack Richardson.

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webdev

Participant

October 12, 2015 at 08:53

Hi Guys

I am having trouble with the revolution slider. When I edit the text of the slider and save the text down on the time line does not change. Next time I go to edit the text the text I have added disappears and the slider reverts back to the template text!

How do I fix this? What am I doing wrong?

Thanks

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Eva Kemp

Support staff

October 12, 2015 at 12:48

Hello,

Please update all required plugins https://www.8theme.com/download-plugins/ and check slider after that. Also check if the issue persists with default WordPress theme too (Twenty Fifteen for example).

Regards,
Eva Kemp.

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webdev

Participant

October 12, 2015 at 23:53

Hi

I have done the above and still have the issue.

Could you please advise.

Regards

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Eva Kemp

Support staff

October 13, 2015 at 08:02

Hello,

Please check if the issue persists with default WordPress theme too (Twenty Fifteen for example).
Let us know the result.

Regards,
Eva Kemp.

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webdev

Participant

October 13, 2015 at 09:56

you have the login details for this site – I don’t want to do anything to effect the site layout. Please check and fix.

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Jack Richardson

Support staff

October 13, 2015 at 11:48

Hello,

I’ve just tried to edit text in a slide and the changes are saved successfully. I don’t see any issues.
Try to clear browser cache and check again.

Thank you.
Best regards,
Jack Richardson.

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