Home page & Shop Page won't load but other pages load

This topic has 7 replies, 3 voices, and was last updated 8 years, 12 months ago ago by Jack Richardson

  • Avatar: Liz
    Liz
    Participant
    November 21, 2015 at 04:20

    Hi Guys,

    As per title, the home page and shop page of our website won’t load but other pages such as posts load, contact page, faqs etc is loading okay.
    http://www.freedomhoverboard.com/
    http://www.freedomhoverboard.com/shop/

    What might be causing this problem?

    6 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 21, 2015 at 08:47

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Liz
    Liz
    Participant
    November 23, 2015 at 07:45

    Please see below:

    Please, contact administrator
    for this information.
    Avatar: Liz
    Liz
    Participant
    November 23, 2015 at 08:03

    Sorry, forgot the wp/admin access

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 23, 2015 at 08:53

    Hello,

    I’ve enabled Wishlist in YIT Plugins > Wishlist > General Settings.
    Please check home page now.

    If you don’t want to use Wishlist option you just need to disable the plugin.

    Best regards,
    Jack Richardson.

    Avatar: Liz
    Liz
    Participant
    November 23, 2015 at 09:05

    Thanks a lot for your help!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 23, 2015 at 09:13

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘Home page & Shop Page won't load but other pages load’' has been successfully resolved, and the topic is now closed for further responses

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