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This topic has 6 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

UAE0786

Participant

October 23, 2020 at 21:48

It is too far
our web size is 1170, but it is showing the full size
https://prnt.sc/v5lm29

#256318 Copied Theme version: 7.0.2

5 Answers

Rose Tyler

Support staff

October 24, 2020 at 08:02

Hello,

Provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#256340 Copied

UAE0786

Participant

October 24, 2020 at 08:09

https://shokamall.com/product/2021-rc-lens-away-soccer-jerseys-gradit-fortes-cahuzac-perez-2020-2021-rc-lens-maillot-de-foot-camisa-de-futebol-mens-football/

#256341 Copied

Rose Tyler

Support staff

October 24, 2020 at 08:13

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#256344 Copied

UAE0786

Participant

October 24, 2020 at 09:54

https://prnt.sc/v5u5jz

#256358 Copied

Rose Tyler

Support staff

October 24, 2020 at 12:43

Hello,

What price widget do you use (default, our, or one from an additional plugin)?
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.

Regards

#256372 Copied
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