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Homepage and sliderrevolution grafic problem on mobile

This topic has 6 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Andrew Mitchell

mirko

Participant

November 13, 2023 at 16:27

Hi im facing 2 problem on the Home page the slider revolution on the mobile.
It seems to crash while rotating image in slider rev and the second problem always on the home page when scroll down or up you can clearly see that is like gripping on way going not fluid on doing scrolling.
I am leaving a video to give you a better idea of what i’am talking about.

Many thanks in advance

Hope in a soon answer

Please, contact administrator
for this information.

#373636 Copied Theme version: 9.2.3 WooCommerce version: last

5 Answers

mirko

Participant

November 13, 2023 at 16:28

adding the link to the video i’ve mantiond earlier:

Thanks again

Please contact administrator
for this information.

#373637 Copied

Rose Tyler

Support staff

November 14, 2023 at 16:54

Hello, Mirko,

Your issues are related to your home page slider settings.
We’ve temporarily removed the slider and the scroll works fine.
Please check your settings or create a new slider, do tests to find out after activation of what settings problems starts.

Kind Regards,
8theme team

#373762 Copied

mirko

Participant

November 14, 2023 at 17:23

Sorry but i still see the Slider on, do u mean the slider rev!?? I still see it going.

Could u please show me that scroll on mobile works fine, so could u please keep it removed so i can check it also on my device.
Thanks

#373769 Copied

Rose Tyler

Support staff

November 14, 2023 at 17:30

Hello, Mirko,

You see the slider on because we did remove it just for test, of course, we will not delete content that you created permanently without your agreement.
Here are videos from Chrome and Safari of how it works without the slider to show you – https://we.tl/t-lw8GocdNhD
To do your own test, delete the slider by clicking delete here – https://prnt.sc/98mOJzkeLHG5

Kind Regards,
8theme team

#373770 Copied

Andrew Mitchell

Support staff

January 8, 2024 at 23:04

Dear mirko,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#379161 Copied
Tagged: graphic problem, homepage issues, mobile optimization, slider revolution, website troubleshooting, woocommerce, wordpress templates
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Homepage and sliderrevolution grafic problem on mobile

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