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Homepage Footer Broken - by Exceede - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

Exceede

Participant

September 6, 2015 at 07:16

The footer appears broken on my homepage, but not any other page.

Please, contact administrator
for this information.

#84865 Copied Theme version: 1.7.1 WooCommerce version: 2.4.6

4 Answers

Stan Russell

Participant

September 7, 2015 at 09:32

Hello Exceede,

please check credentials you gave us because we can not log into your Dashboard using them.

Regards,
Stan Russell.

#84950 Copied

Eva Kemp

Support staff

September 7, 2015 at 10:00

Hello,

You’re using old theme version which isn’t compatible with the latest Woocommerce version.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#84961 Copied

Exceede

Participant

September 12, 2015 at 03:18

Thanks, I have updated my version of Royal.

I’m still having a problem with my homepage footer, are you able to look at it and explain what I can do to fix it?

Thanks

#86371 Copied Theme version: v2.1 WooCommerce version: 2.4.6

Eva Kemp

Support staff

September 14, 2015 at 12:55

Hello,

As I see your footer content is shown similarly on all pages.
Please clear browser cache and check.

Regards,
Eva Kemp.

#86623 Copied
Tagged: fix broken, homepage footer, seo friendly, themes, woocommerce, wordpress
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