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Homepage not working - by gfarquhar - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 9 years ago ago by Eva Kemp

gfarquhar

Participant

November 4, 2015 at 15:14

My homepage is showing completely blank except for the logo and menu bar even though when I go to edit it it shows all the components that are normally there. Not sure how to go about fixing the fact that they are not showing.

Thanks!

Please, contact administrator
for this information.

#97785 Copied Theme version: 2.5 WooCommerce version: 2.4.8

7 Answers

Stan Russell

Participant

November 4, 2015 at 16:28

Hello gfarquhar,

please provide us with admin credentials for your site in private content. We will check this issue.

Regards,
Stan Russell.

#97814 Copied

gfarquhar

Participant

November 4, 2015 at 16:31

Admin credentials below

Please, contact administrator
for this information.

#97816 Copied

Robert Hall

Support staff

November 4, 2015 at 18:26

Hello,

Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#97840 Copied

gfarquhar

Participant

November 4, 2015 at 19:25

FTP Credentials

Please, contact administrator
for this information.

#97852 Copied

Eva Kemp

Support staff

November 4, 2015 at 19:52

Hello,

I’ve removed the file vc_row.php in wp-content/themes/woopress/vc_templates directory (it’s deleted in Woopress 2.5 version).
Clear browser cache and check home page now.

Regards,
Eva Kemp.

#97863 Copied

gfarquhar

Participant

November 5, 2015 at 20:33

Thank you!!!

#98053 Copied

Eva Kemp

Support staff

November 5, 2015 at 20:37

Hello,

You’re welcome.

Regards,
Eva Kemp.

#98057 Copied
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