Homepage slideshow not loading on Firefox and Chrome

This topic has 10 replies, 4 voices, and was last updated 9 years ago ago by Stan Russell

  • Avatar: betsy
    betsy
    Participant
    December 7, 2015 at 19:59

    Homepage slideshow not loading on Firefox and Chrome

    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    December 7, 2015 at 20:23

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: betsy
    betsy
    Participant
    December 8, 2015 at 17:07

    Hi did you receive the log in details? Still is not working.

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    December 8, 2015 at 19:23

    Hello,

    No, we didn’t receive login details.
    Please resend them.

    Regards,
    Eva Kemp.

    Avatar: betsy
    betsy
    Participant
    December 8, 2015 at 19:26

    Log in in private

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 20:09

    Hello,

    You need update the plugins Revolution Slider, Ultimate VC Addons, Visual Composer.
    New versions are available for download at this link:
    https://www.8theme.com/download-plugins/

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: betsy
    betsy
    Participant
    December 8, 2015 at 21:16

    Did the updates….site is not loading

    Avatar: Eva
    Eva Kemp
    Support staff
    December 8, 2015 at 21:50

    Hello,

    We can’t connect via FTP. Please check the credentials.

    Regards,
    Eva Kemp.

    Avatar: betsy
    betsy
    Participant
    December 8, 2015 at 23:17

    Hi Eva!

    Everything is now working properly.

    Thanks!

    Avatar: stan
    Stan Russell
    Participant
    December 9, 2015 at 08:23

    Hello betsy,

    you are welcome!

    Regards,
    Stan Russell.

  • Viewing 10 results - 1 through 10 (of 10 total)

The issue related to '‘Homepage slideshow not loading on Firefox and Chrome’' has been successfully resolved, and the topic is now closed for further responses

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