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Homepage throwing Fatal Error 500 when trying to make any updates or changes

This topic has 2 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

IvanMTK

Participant

May 23, 2022 at 17:18

We’re facing an issue with the homepage whenever we try to make any updates or changes, we get a 500 Fatal Error and it’s currently blocking us from doing any changes on the homepage. This issue is only happening on the homepage and no where else that we’ve noticed (yet)

Please, contact administrator
for this information.

#324435 Copied Theme version: 8.1.5 WooCommerce version: 6.1.2

1 Answer

Olga Barlow

Support staff

May 23, 2022 at 18:34

Hello,

Issue caused by the PHP Memory limit error https://prnt.sc/PFWXUkPC7UWK
Increase the memory limit and also check the list of plugins that you use and disable unnecessary plugins because every additional plugin uses the PHP memory of your server.

And I would suggest you to keep all the plugins up to date.

Regards

#324441 Copied
Tagged: changes, fatal error 500, homepage, template, update, woocommerce, wordpress
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