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Hover / Quick view on product Page does not work on mobile

This topic has 4 replies, 3 voices, and was last updated 1 weeks, 6 days ago ago by Jack Richardson

Alba Tech

Participant

December 9, 2024 at 05:28

Hi, I’m implementing hover / quick view that I want the product image is changed whenever I hover it, it works fine on desktop but it does not work on mobile,

is there any way that we implementing the same features on mobile?

Please, contact administrator
for this information.

#426826 Copied Theme version: 9.3.12

3 Answers

Rose Tyler

Support staff

December 9, 2024 at 15:54

Hello, Alba Tech,

Thank you for reaching out to us.

At the moment, the website you provided does not have our theme activated.

Best regards,
8Theme’s Team

#426933 Copied

Alba Tech

Participant

December 10, 2024 at 04:48

Hi Rose Tyler,

thank you for updating,
actually we’ve migrate the domain to outsmart.sg

#426978 Copied

Jack Richardson

Support staff

December 10, 2024 at 16:51

Dear @Alba Tech,

Thank you for reaching out to us.

We have reviewed the website you shared and would like to inform you that mobile devices do not support hover effects. This is the reason why the hover state of products is not functioning on mobile devices.

As an alternative, we recommend switching to a different type of hover effect and testing it on both desktop and mobile devices to ensure compatibility.

We appreciate your understanding on this matter. Should you have any further questions or require assistance, please do not hesitate to contact us.

Best regards,
Jack Richardson
The 8Theme Team

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