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How can I add all the categories here in the widgets?

This topic has 7 replies, 2 voices, and was last updated 10 minutes ago ago by js tech

js tech

Participant

March 3, 2025 at 00:32

I have created the categories but here in the widgets it doesn’t show them all.

How can I activate them?
Can you tell me what the procedure is like?

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support staff only.

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6 Answers

Rose Tyler

Support staff

March 3, 2025 at 08:17

Hello,

We are unable to access your website and can only see the following: https://prnt.sc/2XEu3F4pCZIf

Could you please remove any restrictions and provide temporary access to the site so we can proceed?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation.

Best regards,
8Theme Team

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js tech

Participant

March 3, 2025 at 09:54

You can use it now.
If you can see why there is such a delay, it is a problem with the hosting or a bug in the template.

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

March 3, 2025 at 10:05

Hello,

We appreciate your prompt response.

To improve your website’s performance, please refer to the following article: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ and contact the hosting provider to get further assistance from their side.

We kindly ask you to disable any unnecessary plugins that may be affecting the site’s speed.
Please note that the only required plugins are:
– WooCommerce
– XStore Core
– Elementor
– PRO Elements
– Contact Form 7
– maybe MC4WP
For any other activated plugins on your website, we recommend disabling them unless they are essential for your needs.

Best Regards,
8Theme’s Team

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js tech

Participant

March 3, 2025 at 10:56

I will keep other plugins in mind,
You saw the problem I have with categories and brands not appearing.

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Rose Tyler

Support staff

March 3, 2025 at 11:57

Hello,

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Best regards,
8Theme’s Team

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js tech

Participant

March 3, 2025 at 12:35

You have the link of video

https://we.tl/t-RsFPSoxgFZ

or can you send me a video on how I can add categories and have them appear in widgets

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