How can i change the cod option which i describe in screenshot

This topic has 4 replies, 3 voices, and was last updated 1 weeks ago ago by Rose Tyler

  • Avatar: raj
    raj
    Participant
    September 12, 2024 at 18:39

    i am raising ticket back-to-back but we can’t proper suggestion to how to edit COD option

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    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 13, 2024 at 09:33

    Dear @raj,

    I hope this message finds you well.

    We have noticed that you are currently utilizing the default WooCommerce blocks for displaying sections on the Checkout page (https://prnt.sc/1LuvqUjISQqw). Please be aware that such content is generated by the WooCommerce plugin itself.

    To accurately determine whether the issue is specific to our XStore theme, we recommend switching temporarily to the default Storefront theme. We believe that you will encounter the same issue there as well. Consequently, we kindly suggest that you direct your inquiry to the official WooCommerce support team, as your question pertains more to their code rather than to our theme code. You can reach out to them via the following link: [https://wordpress.org/support/plugin/woocommerce/].

    We provide the support only for bugs or issues related to our projects, but in your case those questions should be posted on WooCommerce plugin’s support forum, due to the questions related to their plugin code.

    Thank you for your understanding and cooperation.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: raj
    raj
    Participant
    September 13, 2024 at 10:51

    then what we do right now for the COD option

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2024 at 11:09

    Hello,

    Have you read our previous answer? Please do not ignore your recommendations:

    To accurately determine whether the issue is specific to our XStore theme, we recommend switching temporarily to the default Storefront theme. We believe that you will encounter the same issue there as well. Consequently, we kindly suggest that you direct your inquiry to the official WooCommerce support team, as your question pertains more to their code rather than to our theme code. You can reach out to them via the following link: [https://wordpress.org/support/plugin/woocommerce/].

    We provide the support only for bugs or issues related to our projects, but in your case those questions should be posted on WooCommerce plugin’s support forum, due to the questions related to their plugin code.

    One more time:
    your questions – “then what we do right now for the COD option”
    answer – “contact WooCommerce plugin support, because this is not something from our theme side.”

    Thank you in advance for your understanding and cooperation.

    Warm Regards,
    The 8Theme Team

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