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How can I change the mobile click button code?

This topic has 4 replies, 2 voices, and was last updated 3 years ago ago by Olga Barlow

sonicbomb

Participant

November 26, 2021 at 05:58

Hi, I’m using tidio talk chat bot.
When Tidio is ready to install, a chat button appears above my buttons on the mobile screen.
I turned it off from the panel. But I need to add a button for Live support. Tidio officials gave the button code needed to run this plugin.
<a href="javascript:;" onclick="tidioChatApi.display(true);tidioChatApi.open()">Open chat!</a>

There is only to add a link for the button. How can I change its code?

#309871 Copied Theme version: 8.0.10 WooCommerce version: 5.9.0

3 Answers

Olga Barlow

Support staff

November 26, 2021 at 12:39

Hello,

I think that plugin author should explain you better where to place that code. We are not developers of that chat, so we don’t know their requirements. If you need to add the code just in the footer or page content then use HTML block element to add that.

Regards

#309924 Copied

sonicbomb

Participant

November 26, 2021 at 12:46

Only sir, there is one thing. You are the author of the mobile panel. I don’t know from which file to access the codes of the button at the bottom. I don’t want to redirect to a link when the button is clicked. I want it to run a code. So in which file are the codes of this button available, can you help?

#309925 Copied

Olga Barlow

Support staff

November 26, 2021 at 15:12

Hello,

Oh, I see. Unfortunately, there is no option to change that button with the mentioned code. Mobile panel supports only default links, not the links with the code you mentioned.

Regards

#309958 Copied
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How can I change the mobile click button code?

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