How can I change the recommended search terms on Mobile

This topic has 14 replies, 4 voices, and was last updated 4 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Elvis
    Elvis
    Participant
    July 28, 2024 at 13:09

    How can I change the recommended search terms on mobile? There are always some unrelated words displayed on the search bar. I couldn’t find a way to figure it out in Elementor Builder and theme settings.

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    support staff only.
    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2024 at 15:31

    Hello Elvis,

    Thank you for reaching out to us with your query.

    Edit header builder template via Elementor > Search element settings > Trending searches https://gyazo.com/a75de533ce941acc634d1b00e43dfb9b

    Best Regards,
    8Theme’s Team

    Avatar: Elvis
    Elvis
    Participant
    July 28, 2024 at 16:26

    I’ve already done it. The searches displayed on the PC are normal but don’t work on the Mobile.

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    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2024 at 16:32

    Hello Elvis,

    We appreciate your prompt response.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Elvis
    Elvis
    Participant
    July 28, 2024 at 18:58

    Thank you!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2024 at 07:49

    Hello Elvis,

    We appreciate your prompt response.

    Please provide FTP access.

    For FTP access, please provide us with the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you require assistance in setting up these credentials, your hosting provider should be able to assist you.

    Thank you for your cooperation and assistance. We look forward to your prompt response.

    Best Regards,
    8Theme’s Team

    Avatar: Elvis
    Elvis
    Participant
    July 29, 2024 at 08:23

    Thank you for your response!

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 29, 2024 at 10:14

    Dear @Elvis,

    We apologize for the delay in responding to your inquiry. Please refer to the following screenshot for the settings you requested: https://gyazo.com/7a490f2ef04399843761aa82e5181f2d.

    For this instance, we have applied the same terms as those used in the full-width search on a PC, as shown here: https://gyazo.com/479cc28f563921e8a230b566076900a6.

    Please note that currently, you have three such terms configured, which is why there is no refresh link at the top right corner of the interface. We recommend setting between 10-15 terms and adjusting the limits appropriately in the options to enable your customers to make their own choices with refreshed terms.

    Thank you for your attention to this matter.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Elvis
    Elvis
    Participant
    July 29, 2024 at 10:45

    Solved part of this but It still has problems. The input field still shows irrelevant terms like ‘Sandal’, ‘Linen’, ‘Shirt’, but actually I didn’t set any of these.

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 29, 2024 at 13:14

    Dear @Elvis,

    I hope this message finds you well. We would like to inform you that the settings for the header search on your website have been temporarily deactivated. To configure these settings correctly, please refer to the following screenshot: https://gyazo.com/42d1b466a3e53c6ff010993b3d98903f.

    Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Elvis
    Elvis
    Participant
    July 29, 2024 at 13:55

    Are you still doing the page editing? Could I take over right now?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 29, 2024 at 14:45

    Yes, we closed the editor.

    Avatar: Elvis
    Elvis
    Participant
    July 29, 2024 at 15:09

    Thank you so much for your support. I found that way to solve it.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 29, 2024 at 15:09

    Dear Elvis,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘How can I change the recommended search terms on Mobile’' has been successfully resolved, and the topic is now closed for further responses

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