How can i customize the look of related product tab

This topic has 8 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Jack Richardson

  • Avatar: Alpha111
    Alpha111
    Participant
    June 5, 2024 at 04:30

    how can i customize the look of related product tab i dont like how it looks like there is no lines limit it display brand name it looks like its not from the same website

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 5, 2024 at 06:03

    Hello, @Alpha111,

    Thank you for contacting us and for using XStore.

    We are delighted to assist you in customizing the related products on your single product page. Please follow the outlined steps below:

    1. Navigate to Xstore > Xstore Builders.
    2. Select ‘Single Product Page’ and edit it using Elementor.
    3. Proceed to the ‘Related Products Section’.
    4. Customize according to your requirements.
    5. Click “Update” to save the changes.

    For your reference, please check out the images provided in the private content area.

    Additionally, Elementor offers a variety of widgets that can be utilized to meet your specific needs, such as hiding the brand name and limiting lines.

    We hope you find this information useful. Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Alpha111
    Alpha111
    Participant
    June 5, 2024 at 13:45

    How to make it display from only the subcategorie i am in not the the parent categorie ?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 5, 2024 at 14:00

    Hello, @Alpha111,

    We are writing to inform you that your recent request was not entirely clear to us. To assist you more effectively, could you please provide a detailed description of your specific needs or the desired outcome? This will enable us to better understand and address your request.

    Additionally, it would be helpful if you could include a marked screenshot or an example that illustrates exactly what you are looking for. This will ensure that we have all the necessary information to provide you with the best possible support.

    Thank you for your cooperation and understanding.

    Best Regards,
    The 8Theme Team

    Avatar: Alpha111
    Alpha111
    Participant
    June 5, 2024 at 14:03

    in this example https://maxf.neykomedia.com/produit/pc-portable/pc-portables-professionnels/hp-probook-450-g8-i7-1165g7-8go-512go-ssd-156-full-hd-2x7x3eabh4/ the related products displayed are : PC Portables Professionnels , PC Portables Gamer … and the actual product category is PC Portables Professionnels so i want the related product to only display the product that are exactly the same category not all the product from the parent category

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 6, 2024 at 08:16

    Hello, @Alpha111,

    Thank you for your response.

    We are delighted to inform you that the functionality for related products comes from the WooCommerce plugin. We kindly ask you to contact WooCommerce support directly for assistance at [WooCommerce Support] (https://wordpress.org/support/plugin/woocommerce/).

    Furthermore, if you wish to deepen your understanding of related products, we recommend reading the following detailed article: [Related Products, Upsells, and Cross-sells](https://woocommerce.com/document/related-products-up-sells-and-cross-sells/#section-3).

    Should you have any further questions or require additional assistance, please feel free to reach out to us.

    Best regards,
    The 8Theme Team

    Avatar: Alpha111
    Alpha111
    Participant
    June 6, 2024 at 13:40

    please i have this same request can you help me ? https://www.8theme.com/topic/show-related-products-by-same-category/

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 7, 2024 at 08:25

    Dear @Alpha111,

    We hope this message finds you well. We are pleased to inform you that our latest updates includes several new builders enhanced by Elementor functionality. One such addition is the Single Product Builder, which we noticed you have implemented on your website.

    To cater to our diverse customer base, we provide widgets that are straightforward to configure. However, for advanced users like yourself, we offer the following steps to display and customize the “Related Products” widget according to your preferences:

    1. Open the Single Product Page editor in the Elementor builder.
    2. Insert the Products Grid, Products List, or Products Carousel widget into the content. For reference, please see: https://prnt.sc/LQw3ss7-1cyE
    3. Set the query source for products to ‘related products’. For more details, check: https://prnt.sc/OlaYCSqJ7f6U.
    4. Configure the design and content of the ‘Related Products’ widget as you envision.

    Should you require a unique modification beyond the scope of our standard support, please feel free to submit a request for additional customization. We appreciate your understanding of our support guidelines.

    Our high-level developers are equipped to provide you with a tailored solution for this. To get a precise estimate and discuss the customization, please submit a customization services request, and we will prepare a detailed estimate for the cost – https://www.8theme.com/account/#etheme_customization_panel (8Theme’s Customisation Services)

    Thank you for choosing our services. Should you have any further questions or need assistance, please do not hesitate to contact us.

    Best Regards,
    Jack Richardson
    The 8Theme Team

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