How can i desactivate the sticky header on the checkout page

This topic has 4 replies, 2 voices, and was last updated 8 months, 4 weeks ago ago by Rose Tyler

  • Avatar: tmg
    tmg
    Participant
    March 24, 2024 at 07:26

    Is it possible to stop the sticky header from appearing on the Checkout page?

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2024 at 08:01

    Hello,

    Thank you for reaching out to us with your query.

    Please provide us with the URL of your Checkout page.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: tmg
    tmg
    Participant
    March 24, 2024 at 08:33

    Here it is, but now I noticed a couple of new problems. The header is no longer showing on the cart and checkout page. It just shows the sticky header and the express checkout option is not showing on checkout anymore when I try to edit the checkout page with Elementor or the theme builder, but it works okay when I use the default checkout page shortcode

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2024 at 18:35

    Hello,

    We appreciate your prompt response.

    1/ Upon review, we have observed that the header is indeed present on both the Cart and Checkout pages of your website, as evidenced by the screenshot provided here: https://prnt.sc/LXz6GBUIC51z.

    2/ We must inform you that we have not conducted compatibility testing of the Flux Checkout plugin with the XStore theme. Consequently, we are unable to guarantee seamless integration with this third-party plugin.

    We appreciate your understanding in this matter.

    Kind Regards,
    8theme team

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