How can i Edit content area? cant find in Customizer or Elementor

This topic has 8 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: RoasGurus
    RoasGurus
    Participant
    September 2, 2024 at 10:14

    Hi
    Would you please help,

    I was not able to find a place to edit or remove content area shown in the attachment

    Files is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2024 at 10:48

    Hello, RoasGurus,

    Thank you for reaching out to us.

    We would like to inform you that the content area you referred to serves as a placeholder when editing the footer or header. To modify the content area of a specific page, such as the Home page, please use Elementor to edit the content directly on that page.

    Should you require further assistance, please do not hesitate to reach out.

    Best Regards,
    8Theme’s Team

    Avatar: RoasGurus
    RoasGurus
    Participant
    September 2, 2024 at 11:04

    Thank you for your swift reply
    I edited the home page via Elementor and this section cannot be edited
    I edited the footer via Elementor and this section cannot be edited too

    please check attached (top part Home page editing via elementor) (lower section (footer editing via elementor)

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2024 at 13:13

    Hello, RoasGurus,

    Yes, this is correct behavior.
    In this case – https://prnt.sc/aNnNX3YDD_eQ the are is placeholder for page content. The footer is shown at the bottom of every page on site, it means content of every page will be different and when you edit footer the placeholder is shown, it displayed just to let you know that before the footer some content will be shown on real pages.
    https://prnt.sc/Hblk_Xa0S_i_ – we’ve checked your Home page and do not see the portfolio there https://prnt.sc/1rHxZGiuNEw8 . From what page the screenshot was taken? Please provide URL and temporary wp-admin access, and then we will check it.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: RoasGurus
    RoasGurus
    Participant
    September 2, 2024 at 13:22

    This is for staging website the link in the private content area

    The section i want to edit/delete is attached

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2024 at 14:13

    Hello, RoasGurus,

    We are currently unable to review your settings due to the lack of temporary wp-admin access. It appears that the homepage has been set as the portfolio page. We kindly request that you navigate to Theme Options > Portfolio, and either select a different page or disable the portfolio feature entirely.

    Should the issue persist, please provide us with temporary wp-admin access so that we can assist you more effectively.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: RoasGurus
    RoasGurus
    Participant
    September 3, 2024 at 04:56

    Thank you
    Thats solved the issue 🙂

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 3, 2024 at 04:56

    Dear RoasGurus,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘How can i Edit content area? cant find in Customizer or Elementor’' has been successfully resolved, and the topic is now closed for further responses

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