This topic has 8 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez
Hi,
I have customized the footer using blocks and elementor. However, when opened in web browser, there is a small gap on the left and right side of the footer section, even though it is already set to Full Width. It looks fine in the Customizer.
Please assist.
*** How can I attached a screenshot here?
Thanks
Hello, Sailendran,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please provide the URL of the site and temporary wp-admin access.
Use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.
Kind Regards,
8theme team
Hi,
The screenshot URL of the site and temporary wp-admin access is provided in the private section.
thanks.
Hello, @Sailendran,
Thank you for your response.
We apologize for any inconvenience you may have experienced. We regret to inform you that the wp-admin login details you have provided are not functioning or are invalid. Please refer to the image provided in the private content area for reference.
We kindly request you to provide us with valid wp-admin login details. This will enable us to assist you effectively and resolve your issue.
We kindly recommend that you take a complete backup of your site before proceeding.
Thank you for your cooperation and we look forward to hearing from you soon.
Best Regards,
8Theme’s Team.
Please retry.
Hello, @Sailendran,
We appreciate your cooperation in providing the wp-admin login details for your site.
We are pleased to inform you that the issue you were experiencing has been resolved. We kindly request you revisit your site after clearing your browser cache.
For your information, we have implemented a solution by adding CSS code under the following path: XStore > Theme Options > Theme Custom CSS > Global CSS. This action has effectively addressed your issue.
Please refer to the attached image for your reference.
https://ibb.co/gRgYQKN
Best Regards,
Team 8Theme
Thanks very much!
Hello, @Sailendran,
We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.
Thank you for your time. We hope you have a wonderful day.
Please note that for any new issues, you should create a new ticket on the support forum.
This topic is now closed.
Warm regards,
8Theme’s Team.
Tagged: footer section, full width, stretch, themes, woocommerce, wordpress
The issue related to '‘How Can I fix the footer section to full width/strecth?’' has been successfully resolved, and the topic is now closed for further responses