How can I fix the huge product images woocommerce

This topic has 8 replies, 2 voices, and was last updated 1 days, 3 hours ago ago by Alex Carter

  • Avatar: luc
    luc
    Participant
    March 24, 2025 at 11:30

    Hi,

    I have a simple question haha, how can I fix the product image sizes?
    Maybe it is possible to set a fixed height?

    Example: https://celticshop.hostat.nl/product/waltons-rainbow-tin-whistle-d-yellow/

    7 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 24, 2025 at 13:00

    Hello,

    Thank you for reaching out to us.

    Upon following the link you provided, this is what we see: https://prnt.sc/o1mOe8T1v3qu

    Could you please confirm how it appears on your end?

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: luc
    luc
    Participant
    March 24, 2025 at 14:06

    Hi Alex,

    The screenshot had been removed 🙂

    Content is visible for topic creator and
    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 24, 2025 at 15:55

    Hello,

    We appreciate your prompt response.

    Please refer to the following article: https://www.8theme.com/documentation/xstore/woocommerce/product-images/ It provides information on how the image width for the single product page is determined and how the height adjusts accordingly.

    The width of the container where the image is shown https://prnt.sc/g2ugJQuJrCvz can be changed via XStore Builders > Single Product Builder > edit template.

    It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery and for products.

    Best regards,
    8Theme’s Team

    Avatar: luc
    luc
    Participant
    March 24, 2025 at 16:27

    Hi Alex,

    The product image here is like 1200px high: https://celticshop.hostat.nl/product/waltons-rainbow-tin-whistle-d-yellow/
    While the uploaded image is 420px high. Is it because the width is so small?

    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 24, 2025 at 16:30

    Hello,

    Private Content

    Best regards,
    8Theme’s Team

    Content is visible for topic creator and
    support staff only.
    Avatar: luc
    luc
    Participant
    March 25, 2025 at 14:35

    Hi Alex,

    I re-uploaded the image but still te same problem.
    The height of the container is also not working.

    Files is visible for topic creator and
    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 25, 2025 at 15:45

    Hello,

    We have checked the product “Waltons Rainbow Tin Whistle D – Yellow” and did not notice any changes to the image. Therefore, we have changed the image for you as an example.

    Private Content

    It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery and for products.

    Best regards,
    8Theme’s Team

    Content is visible for topic creator and
    support staff only.
  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.