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How can I get my default footer static block back?

This topic has 8 replies, 2 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler

Marshall Mandell

Participant

January 18, 2019 at 00:53

Long story short, I was trying to edit my footer image (1), and for some reason, my website wouldn’t update to my custom logo even though I was clicking publish. I went back to check again on my static block and it was completely gone. Is there a possible way to get the default static block back? And also why isn’t my website updating.

What it looks like: https://i.imgur.com/5LD2ar8.png

What it (kinda) should look like: https://i.imgur.com/ul9aCMZ.png

For some reason, before it wouldn’t update to my logo even though I edited it in the WPBakery editor

(1) https://www.8theme.com/topic/xstore-footer-image/

#207234 Copied Theme version: Electronics WooCommerce version: 3.5.3

7 Answers

Rose Tyler

Support staff

January 18, 2019 at 08:36

Hello,

Please provide temporary wp-admin access so I can take a closer look.

Regards

#207247 Copied

Marshall Mandell

Participant

January 23, 2019 at 23:46

How?

#207983 Copied

Rose Tyler

Support staff

January 24, 2019 at 08:20

Hello,

You can provide temporary login and password from your Dashboard in Private Content area http://prntscr.com/mbemhc
Also, read this article https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/

Regards

#207993 Copied

Marshall Mandell

Participant

January 24, 2019 at 23:27

Ok here

Please contact administrator
for this information.

#208042 Copied

Rose Tyler

Support staff

January 25, 2019 at 08:21

Hello,

I’ve added content in your Footer static block – https://prnt.sc/mbwlf5 now you can edit it appropriate to your needs.
To be able to see changes on the frontend of the site, you need to clear all cache.
Also, you can find our video tutorials here – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3

Regards

#208046 Copied

Marshall Mandell

Participant

January 25, 2019 at 22:31

It deleted itself again when I changed the logo to my more recent one, would it be possible for you to redo it but save it as a template. I have no idea why this keeps on happening.

#208076 Copied
Rose Tyler

Support staff

January 28, 2019 at 09:16
Hello,

Here is code of the footer static block from the demo – http://prntscr.com/md4h1o
```
[vc_row equal_height="yes" content_placement="top" css=".vc_custom_1477573881536{border-bottom-width: 1px !important;padding-top: 30px !important;border-bottom-color: #ebebeb !important;border-bottom-style: solid !important;}"][vc_column width="1/4" css=".vc_custom_1479299931995{padding-top: 0px !important;padding-bottom: 30px !important;}" el_class=".mob-center" offset="vc_col-lg-3 vc_col-md-3 vc_col-xs-12"][vc_single_image image="4889" img_size="155x27" css=".vc_custom_1477573808354{margin-bottom: 0px !important;}"][/vc_column][vc_column width="3/4" css=".vc_custom_1479299953250{padding-top: 0px !important;padding-bottom: 30px !important;}" offset="vc_col-xs-12"][vc_column_text css=".vc_custom_1479117817736{margin-bottom: 0px !important;}"]
<div class="footer-links-bakery" style="text-align: right;"><a href="#">About Us</a><a href="#">Contact Us</a><a href="#">Delivery Info</a><a href="#">Careers</a><a href="#">Terms of Use</a></div>
[/vc_column_text][/vc_column][/vc_row]
```
Please use backend editor to change the content of it – https://prnt.sc/md4he7

Regards
#208097 Copied
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