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How can I get rid of this in the my account section?

This topic has 21 replies, 2 voices, and was last updated 1 days, 3 hours ago ago by Rose Tyler

Alfi

Participant

November 13, 2024 at 07:31

Hi how can I get Reid of the section you may also like…
In every of those my account tabs?:

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20 Answers

Alfi

Participant

November 13, 2024 at 07:32

And by any chance do you know how I can set the border radius from the my account to border radius 10 maybe with custom css in elementor?

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Alfi

Participant

November 13, 2024 at 07:50

Did I maybe missed something that wordpress elements not adapted border radius? because reviews submit button has no border radius either!

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Alfi

Participant

November 13, 2024 at 07:59

In quick view it is too! And how can I change in quick view the price color and set the font to bold?

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Alfi

Participant

November 13, 2024 at 08:22

It maybe has something to do with the interface issues I see, I also just installed the theme today on that wordpress!
Any advice with the interface issue?

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Alfi

Participant

November 13, 2024 at 08:43

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Rose Tyler

Support staff

November 13, 2024 at 09:44

Hello, Alfi,

Thank you for contacting us and for using XStore.

1/ Woocommerce > Settings > Accounts & Privacy > XStore “My account” page settings > Products type > None.

2/ Theme Options > Styling > Set border radius for buttons in px.

3/ Interface issues are caused by the latest WordPress update. It will be fixed in the next theme update soon.

4/ We can not log in using the credentials you provided. It just reloads the page, unfortunately.

Warm Regards,
The 8Theme Team

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Alfi

Participant

November 13, 2024 at 10:01

I know I just saw email log that you tried to login I had the same issue with the login credentials!
I also noticed a few issues my account page broken it just not loads any information login page is not changing to my account info page after login!

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Alfi

Participant

November 13, 2024 at 10:03

I re entered the password with the password reset function in the backend now the login should work even though it should have worked the first time! I’ll add the up adress used by you to all whitelists in the security plugin used on that website!

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Alfi

Participant

November 13, 2024 at 10:06

In Theme Options > Styling > Set border radius for buttons in px. I have entered every possible border radius files there is that is why I was wondering that it wasn’t like it should be would be great if you can look into it I think the new WordPress version brokers lot of things!

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Rose Tyler

Support staff

November 13, 2024 at 10:08

Hello, Alfi,

We would like to inform you that the issue with logging into the website still persists. Please note that this is not related to the theme, and you will continue to experience the problem even if you change the theme. Therefore, this is something that will need to be resolved independently, without our assistance.

Thank you for your understanding.

Warm Regards,
The 8Theme Team

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Alfi

Participant

November 13, 2024 at 16:06

Oh probably wordpress related if you say so. I’ll try to get back to the previous wordpress version! Hopefully then you can login ill get back if I resisted the version!

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Alfi

Participant

November 13, 2024 at 16:35

Reverting wordpress didn’t solve the login issue new login:

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Rose Tyler

Support staff

November 13, 2024 at 17:47

Hello, Alfi,

We kindly ask you to clear your cache and check the functionality of the “My Account” page. Please confirm here if your issue has been resolved.

Warm Regards,
The 8Theme Team

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Alfi

Participant

November 13, 2024 at 17:54

Your right it would be a vaste of time if there is a presisting issue, I am working on rebuilding the website from scratch and a different wordpress version a previous one ill come back here if I have any issues or if the current issues are persisting!
Thanks though in advance!

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Rose Tyler

Support staff

November 14, 2024 at 08:38

Hello, Alfi,

Thank you for your cooperation. We are here to assist you whenever needed.

Warm Regards,
The 8Theme Team

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Alfi

Participant

November 19, 2024 at 20:18

Do you know by any chance how to remove those : ?

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Alfi

Participant

November 19, 2024 at 20:20

At the my account page still no change after clearing cache! Maybe you can tell me at wich location the settings adapted the style so I can check that, in the customizer I’ve already set every border radius to 10!

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Alfi

Participant

November 19, 2024 at 20:37

And how to get background from the breadcrumb in a different color in the customizer it is edited but in elementor and on the live site view it is white!

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Alfi

Participant

November 19, 2024 at 20:39

And how to get rid of this line I can move a bit left and right what shouldn’t be possible since the elements aren’t too Wide!

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Rose Tyler

Support staff

November 20, 2024 at 08:39

Hello, Alfi,

We hope this message finds you well.

Could you kindly provide the URL of the website shown in your screenshots, as well as temporary wp-admin access for further assistance?

Warm Regards,
The 8Theme Team

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