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How can i live paste and copy the widget?

This topic has 10 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Rose Tyler

brandlessmfr

Participant

June 9, 2024 at 18:17

Hello,

I’m experiencing an issue with adding a heading over an image on my website. After editing the heading, it disappeared, even though I’m certain I didn’t delete it.

Currently, I’m trying to add the same heading by copying it from the widgets. However, when I attempt to copy and paste, the website either creates a new column or does not respond at all. Additionally, when I create a new column and try to use the live paste function, the system indicates that I haven’t copied anything, despite having live copied the heading from another part of the website.

Could you please assist me with this? Specifically, I need guidance on how to properly copy a heading and paste it over an image.

Thank you for your help.

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for this information.

#398837 Copied Theme version: 9.3.11

9 Answers

brandlessmfr

Participant

June 9, 2024 at 18:19

attached please see the login info

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#398838 Copied

Rose Tyler

Support staff

June 10, 2024 at 07:42

Hello, brandlessmfr,

Thank you for getting in touch with us.

1/ We regret to inform you that we are currently unable to access your dashboard. To proceed effectively, we kindly request that you grant administrator role access to our user.

We appreciate your attention to this matter and look forward to your prompt response.

2/ We understand that you are experiencing an issue with the “Live Paste” feature.

We would like to inform you that we are currently experiencing a technical issue with the live copy feature on our server. We are diligently working to resolve this matter within the next month. Alternatively, should we be unable to rectify the issue in a timely manner, we may consider discontinuing the feature altogether.

In the interim, we kindly request that you download the necessary files for certain elements from the following link: https://we.tl/t-DY22qFiQU8 . Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/.

We apologize for any inconvenience this may have caused and sincerely hope for your understanding as we work to improve our services.

Warm Regards,
The 8Theme Team

#398877 Copied

brandlessmfr

Participant

June 10, 2024 at 08:35

Hello,

Please see our access account details in the private content area below. We have already imported the template to the website and are trying to add the heading. The heading and buttons were there before, but after I changed the content and clicked publish, it disappeared. Now, I am trying to add the same heading and buttons back to the landing page.

Please see heading and buttons circled in red in attached photos .

As you mentioned, could the heading have disappeared due to some technical issues? If so, how can I add the heading back?

And I downloaded the certain element, how do I import and how to use it?

Thank you for your assistance.

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for this information.

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support staff only.

#398892 Copied

Rose Tyler

Support staff

June 10, 2024 at 09:14

Hello, brandlessmfr,

We regret to inform you that we are currently unable to access your dashboard. Please check /wp-admin

“how do I import and how to use it?” – edit a page using elementor > click here https://prnt.sc/pSJg81kHtAmC > https://prnt.sc/PKKY8eqzcAHF > import template.

Warm Regards,
The 8Theme Team

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#398897 Copied

brandlessmfr

Participant

June 10, 2024 at 09:26

Hello Please see the web admin login info.

Please contact administrator
for this information.

#398899 Copied

Rose Tyler

Support staff

June 10, 2024 at 09:43

Hello,

We appreciate your prompt response.

We’ve added content on your Home page https://prnt.sc/8sBeeLTWZNRn Please take a moment to check and modify the content as per your requirements.

Warm Regards,
The 8Theme Team

#398902 Copied

brandlessmfr

Participant

June 10, 2024 at 10:04

thank you very much!

May I know how do you make it? because im pretty sure that I will face the same problem when building the website in the future.

#398905 Copied

brandlessmfr

Participant

June 10, 2024 at 10:13

Thank you for setting up.

Right now when I try to edit the content, heading and the buttons with elementor, all the heading, buttons gone again.

Files is visible for topic creator and
support staff only.

#398906 Copied

Rose Tyler

Support staff

June 10, 2024 at 10:49

Hello,

You’re welcome!

1/ We’ve used the Studio feature to import content https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

2/ Please record a video of your actions.
We’ve edited content without this problem – https://prnt.sc/hUiv58aAFNDW

Warm Regards,
The 8Theme Team

#398910 Copied
Tagged: best selling themes, copy widget, efficient woocommerce widget use, live paste widget, woocommerce themes, woocommerce widgets
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