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How can I postpone the ‘admin-ajax’ loading of the Wishlist plugin?

This topic has 29 replies, 2 voices, and was last updated 2 years ago ago by Ismael

Ismael

Participant

December 13, 2022 at 11:43

Hello,

How can I postpone the ‘admin-ajax’ loading of the Wishlist plugin? After checking the server I have detected that this plugin is overloading, which is leading to 503 errors and a bad user experience.

PS. I would like to keep the plugin.

Thanks.

#341334 Copied Theme version: 8.3.3 WooCommerce version: 6.4.1

28 Answers

Rose Tyler

Support staff

December 13, 2022 at 11:57

Hello,

Update the theme and Core plugin to latest versions, then try to activate our Wishlist via Theme Options > WooCommerce > Built-in Wishlist and disable the Wishlist plugin. Clear cache and check the result.

Regards

#341337 Copied

Ismael

Participant

December 13, 2022 at 12:49

Thank you, we make the changes and try again.

On the other hand, why doesn’t it let me add products to the cart in the mobile version?

If I click on ‘Apply to all’ I get that message (image). If I click on it individually, it takes me back to the product.

Please contact administrator
for this information.

#341342 Copied

Rose Tyler

Support staff

December 13, 2022 at 12:59

Hello,

Thanks for the reply.
Please provide URL of the product and temporary wp-admin access, so we can take a closer look.

Regards

#341344 Copied

Ismael

Participant

December 13, 2022 at 13:06

OK, before we proceed with that, one last question.

How can I set FAVOURITES to include it before the brand (image)? Because now it breaks the image and I want to put it there (the theme has no options).

Please contact administrator
for this information.

#341345 Copied

Rose Tyler

Support staff

December 13, 2022 at 13:57

Activate Single Product Builder via Theme Options > WooCommerce > Create the layout of product page from scratch by adding sections and elements inside.

Regards

#341349 Copied

Ismael

Participant

December 13, 2022 at 14:33

I keep getting 503 errors on the website despite activating the Wishlist of the theme. The hosting server resources are excellent.

How do I know if a plugin or theme is giving me problems, as I can’t disable everything.

#341353 Copied

Rose Tyler

Support staff

December 13, 2022 at 14:41

Hello,

1/ You can check server error log.
2/ You can check WooCommerce > Status > Logs
3/ Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.
After that provide us with temporary wp-admin and FTP access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
4/ Please contact your hosting provider support to check if there are any issues on a server.

Regards

#341355 Copied

Ismael

Participant

December 14, 2022 at 15:04

I have been analysing 503 errors. It seems that the overloading of ‘admin-ajax’ is caused by the Wishlist of the theme I have activated (image 1).

So, as a solution, how could I keep the wislisth on the individual product page but not on the thumbnail of the products it displays in each category? As this causes too many requests to appear (image 2).

Thank you.

Please contact administrator
for this information.

#341456 Copied

Rose Tyler

Support staff

December 14, 2022 at 15:15

Hello,

Please provide URL of your site, temporary wp-admin, and FTP access.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#341459 Copied

Ismael

Participant

December 14, 2022 at 15:20

Please tell me from which country you are accessing so that I can allow you access to the server. Thank you.

Please contact administrator
for this information.

#341460 Copied

Rose Tyler

Support staff

December 14, 2022 at 15:35

Unblock it for Ukraine, please.

Regards

#341463 Copied

Ismael

Participant

December 14, 2022 at 15:39

You can now access it from Ukraine.

What is the solution to this? Thank you.

#341464 Copied

Rose Tyler

Support staff

December 14, 2022 at 15:56

What about FTP access (FTP Host, FTP username, FTP pass, and FTP port)?

Regards

#341466 Copied

Ismael

Participant

December 14, 2022 at 16:04

Can’t you configure it from wordpress? Since the last time I configured the FTP user I couldn’t log in.

What do you need to see?

#341467 Copied

Rose Tyler

Support staff

December 14, 2022 at 17:01

Hello,

In the Shop sidebar widget area keep Show numbers of products option disabled for the Product Status filter widget because it uses a lot of server resources and if your server is not very fast it causes the issue.

Memory limits -> https://prnt.sc/OEvX37-xF1qr because of https://prnt.sc/MF-mPXHqs_uy (Products per page ALL) + https://prnt.sc/GVeGKm7tZGAQ (Show numbers of products in 8theme Product status filters widget)
We enabled a few options in Theme Settings -> Speed Optimization section

Also, we would recommend you to increase next values
– PHP time limit is set to 300, which should be increased to at least 600.
– PHP memory limit is set to 256M, which should be increased to at least 512M.
– PHP post max size is set to 128M, which should be increased to at least 256M.

Regards

#341473 Copied

Ismael

Participant

December 14, 2022 at 17:39

I have already made the changes you have told me and I am still getting 503 errors. In fact, the pages load quite slowly.

How could I remove the Wishlist icon (and functionality) from each category page thumbnail? I would like to leave it only on products as I have indicated above.

Thank you.

#341478 Copied

Rose Tyler

Support staff

December 15, 2022 at 16:33

Hello,

The HyperText Transfer Protocol (HTTP) 503 Service Unavailable server error response code indicates that the server is not ready to handle the request.
Common causes are a server that is down for maintenance or that is overloaded.
Please read this article: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/503#:~:text=The%20HyperText%20Transfer%20Protocol%20(HTTP,maintenance%20or%20that%20is%20overloaded.
Contact your hosting provider and ask about assistance from their side.

“How could I remove the Wishlist icon (and functionality) from each category page thumbnail? I would like to leave it only on products as I have indicated above.” – it requests additional customization in files, provide us with FTP access, and we will check what can be done to help you.
We need FTP access.

Regards

#341586 Copied

Ismael

Participant

December 15, 2022 at 16:57

But the problem with server overload is that some of the theme’s functionality generates excessive requests, not something I developed.

How can I request such customisation?

On the other hand, in the category pages, if I indicate that there is a limit of products (e.g. 12), how can I change the structure of http://www.dominio.com/category/page/2/ by http://www.dominio.com/category/?page=2, as this affects the SEO.

Thank you.

#341589 Copied

Rose Tyler

Support staff

December 15, 2022 at 17:01

1/ Please contact your hosting provider and ask for assistance.
2/ Provide us with FTP access.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#341591 Copied

Ismael

Participant

December 15, 2022 at 17:08

I have already contacted the support of my hosting provider, and the problem comes from the admin-ajax requests as I told you before.

If you check the code in the ‘element inspector’ you can see the excessive load to resolve the admin ajax requests. The server is optimised.

can I give you access to wordpress instead of FTP (as this sometimes gives problems).

#341592 Copied

Rose Tyler

Support staff

December 16, 2022 at 08:36

Hello,

About why our dev team needs FTP access, you should understand that any extra comma that could be added by chance (due to person’s factor) could create the Fatal error on your site if we make such implementations for you from admin dashboard.
There will be no way to remove that comma if fatal error will be shown (admin dashboard will be locked). If you are ok with that then we will work via admin but in case any Fatal error will be shown we will write you and you will have to contact your hosting provider (while your site will be down) to make latest backup of your web-site or anyway provide us FTP access to fix it in the files we worked before.
Please, we want to help you but without critical errors for your web-site. Provide us an answer if you will ask your hosting provider to give us FTP access or we should start coding with admin access until first Fatal/Critical error ?

Regards

#341632 Copied

Ismael

Participant

December 16, 2022 at 10:51

I have created the FTP access.

Please check that you can access it. This is the test site (clone) so it can be played.

Regarding the URL change mentioned above, is it possible?

Thank you.

Please contact administrator
for this information.

#341646 Copied
Rose Tyler

Support staff

December 16, 2022 at 12:27
Please check FTP credentials
```
Response: 	530 Login authentication failed
Error:        	Critical error: Could not connect to server
```
“Regarding the URL change mentioned above, is it possible?” – what do you mean?

Regards
#341648 Copied
Ismael

Participant

December 16, 2022 at 12:35

Can you send me the access IP to check that it is not blocked on the server?

Regarding the URL, on the category pages, if I indicate that there is a limit of products (for example 12), it shows me the following URL structure for the pages: http://www.dominio.com/category/page/2/ how can I change it by parameters such as http://www.dominio.com/category/?page=2, to improve my SEO.

#341650 Copied

Ismael

Participant

December 16, 2022 at 13:25

Can you send me the access IP to check that it is not blocked on the server?

#341665 Copied

Rose Tyler

Support staff

December 16, 2022 at 14:54

91.202.144.200

Regards

#341675 Copied

Rose Tyler

Support staff

December 16, 2022 at 17:05

Hello,

https://prnt.sc/1f8aODkD07_1 – we disabled plugin
Theme Settings -> Speed optimization -> Wishlist For Variation Products – disabled option
Please, check now.

“Regarding the URL, on the category pages, if I indicate that there is a limit of products (for example 12), it shows me the following URL structure for the pages: http://www.dominio.com/category/page/2/ how can I change it by parameters such as http://www.dominio.com/category/?page=2, to improve my SEO.” => You may check how it works with the default WooCommerce theme StoreFront -> Products https://themes.woocommerce.com/storefront/shop/page/3/ and according to the fact it is the same you should ask about this WooCommerce support -https://wordpress.org/support/plugin/woocommerce/ or https://github.com/woocommerce/woocommerce/issues

Regards

#341683 Copied

Ismael

Participant

December 17, 2022 at 14:07

Thanks for your help!

#341717 Copied
Tagged: admin-ajax, loading, plugin, postpone, wishlist, woocommerce, wordpress
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