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How can I shift brand description below the products?

This topic has 4 replies, 3 voices, and was last updated 9 months, 2 weeks ago ago by Rose Tyler

Shehzad Ghazi

Participant

March 7, 2024 at 18:24

Hello,

I want to write the brand description below the products. Changing the banner position to the bottom is not what I am looking for because there are a few pieces of content that I want to show above the products on some other pages.

I am looking for a solution similar to the categories pages there are 2 description boxes one for above the content and one for below the content.

I have created the description box for brands using the ACF custom field plugin but having difficulty showing it on brand pages.

Other than that, I have a different question can we make product pagination load as Ajax instead of the whole page load on shop pages? just to improve the user experience.

Let me know if you can help me with this.

Thanks,

#386038 Copied Theme version: 9.2.9

3 Answers

Tony Rodriguez

Support staff

March 8, 2024 at 07:11

Hello, @Shehzad Ghazi,

Thank you for contacting us and for using XStore.

1/ You have already created a description box for brands using the ACF custom field plugin but are experiencing difficulty in displaying it on the brand pages, we would be happy to help you troubleshoot this issue. Please Activate a default WordPress theme, such as Storefront, to help isolate the problem. This can be done by navigating to ‘Appearance’ > ‘Themes’ within your WordPress dashboard.

Once the default theme is activated, please monitor your site for the issue in question.

This diagnostic check is crucial in determining the root cause of the problem and will greatly assist us in providing you with the appropriate support. Let us know the result.

We strongly advise that you create a complete backup of your website before making any changes. This precautionary measure is to ensure the safety and integrity of your data.

Additionally,Please provide us screenshots of the problem with access to your website’s backend in private content area, and our team will investigate the matter further to provide you with a suitable solution.

2/ Should you prefer to enable Ajax-based pagination for products on your shop page, kindly proceed as follows:

1. Access your dashboard and go to ‘XStore’.
2. Click on ‘Theme Options’.
3. Navigate to ‘WooCommerce’ and then to ‘Shop’.
4. Within the ‘Shop Page Layout’ section, locate ‘Pagination Type’.
5. From the available options, choose ‘Ajax Product Pagination’.
6. Ensure to save your changes by clicking ‘Publish’.

For your convenience, we have provided an image below as a visual guide.

https://imgur.com/sNShftc

We trust this information will assist you in enhancing your website’s functionality. Should you require any further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

#386051 Copied

Shehzad Ghazi

Participant

March 8, 2024 at 16:10

Hello,

Thanks for the response. I shifted the theme but still, the problem is there.

I am not sure but I have created the description box I also have to display it in the front end I guess.

Find the credentials in the private content area. I suggest you first check the box that I have created by going to the brand and the rest of you guys are experts.

Thanks,

Please contact administrator
for this information.

#386120 Copied

Rose Tyler

Support staff

March 9, 2024 at 07:27

Hello, Shehzad Ghazi,

We appreciate you taking the time to contact us regarding your inquiry.

Currently, the option you are inquiring about is not available. However, we invite you to submit a request to our team through the following page: https://www.8theme.com/taskboard/ If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

For assistance with 3rd party plugin related questions, we kindly suggest that you reach out to the plugin support team directly.

Additionally, should you require any customization services, please feel free to submit a request through your account page on our website.

Please note that additional customization services fall beyond the scope of our basic support and are subject to associated fees.

We thank you for your understanding and are here to assist with any further questions you may have.

Best Regards,
8Theme’s Team

#386150 Copied
Tagged: customize woocommerce, product placement, shift brand description, woocommerce, woocommerce layout, wordpress customization, wordpress themes
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