This topic has 50 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler
Hi, I wanted to bring to your attention that when multiple products from different vendors are added to the cart, the layout of the cart page becomes distorted.
Hello, Dhruv,
Thank you for getting in touch with us.
1/ As we can see, warnings come from plugins https://prnt.sc/xCuYjEWlzwei , so we would recommend you contact support of plugins and solve it first.
2/ Please check the layout of the Cart page with the default WooCommerce theme – Storefront activated on your site.
We need to find out if the situation is caused by XStore or by something else.
Kind Regards,
8theme team
Please check the cart page of our website… The code issue from the plugins is gone.
Hello Dhruv,
MultivendorX plugin rewrites woocommerce/cart/cart.php file by its own template if there is more than 1 vendor seller → https://prnt.sc/14Fq2EdQBeHY
https://prnt.sc/c1dCGufxcFGB
So we found a filter to disable such rewriting action from their side and added
add_filter('mvx_display_multiple_vendor_notice_at_cart_chekout_page', '__return_false');
code to your child-theme/functions.php
So the result is ok now → https://prnt.sc/4PsClOAJfnom
Please, check now !
P.S. It is very not good practice at all when one plugin rewrites templates from another one, because in such case theme rewritten template has a lower priority than such file and it breaks the structure at all.
Kind Regards,
8theme team
We are this issue currently. We have contacted the plugin support and they’re saying it’s not from their end and ask to contact the theme support.
Hello Dhruv,
On what page do you see this message?
To find out if this is from the theme or from something else (plugin or WordPress), you may just temporarily activate another theme on the site (Appearance> Themes), for example, Storefront – default WooCommerce theme. If the message persists, it means, the situation is independent of XStore.
Kind Regards,
8theme team
Hi, We are facing an issue with the cart click after updating the theme. It should open added items in the cart in the sidebar but nothing comes up.
Hello Dhruv,
You are using Elementor Pro plugin for the cart. Please try to add the next code in the functions.php file of your child theme:
add_action('wp_head', function() {
wp_enqueue_script( 'wc-cart-fragments' );
});
Please clear cache and check how it works then.
Kind Regards,
8theme team
Also when we applied the patches, we are having issues with our website fonts. We have set it to be Cauten but it is different now. Earlier applying the patches, was good. We are using the “Custom Fonts” plugin.
Hello Dhruv,
Check the screenshot from us in the Private content area, it is from your site.
There are Mixed Content errors, and you need to contact your hosting provider about this.
Kind Regards,
8theme team
Thanks for your support on this.
Furthermore, I’d like to discuss an issue regarding the confirmation message displayed after a purchase on the checkout order received page. In comparison to other themes, it appears unappealing. Here are some examples for reference:
Hello, Dhruv,
Post your requests on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider it.
Kind Regards,
8theme team
We are having an issue with the Sidebar widget on this page. It should be like other pages, but it’s messed up.
Hello, Dhruv,
Because you had Elementor Full width template set for this page → https://prnt.sc/QlK_BUlYY512 that created structure changes and script for making categories accordion didn’t work. For now, we changed it to default and everything works normally.
Kind Regards,
8theme team
1) Icons and text are not vertically aligned.
Hello, Dhruv,
Thank you for getting in touch with us.
1/ You can use the next custom CSS code:
.category-list-item ul li ul li ul>li:before {
top: 10px;
}
2/ There is no such option. Please read this article – https://passwordprotectwp.com/remove-uncategorized-wordpress/
3/ Provide the URL of the page, please.
Kind Regards,
8theme team
3/ Provide the URL of the page, please.
Hello, Dhruv,
Thank you for your response.
The next custom CSS code can be used:
.etheme-search-form-select {
max-width: 200px !important;
}
Kind Regards,
8theme team
Thanks for your wonderful support.
I need help to hide prices, add to the cart, and buy now from non-logged-in users. We are able to achieve that using the given code but it’s not working for variable products. Can you please check?
Hello, Dhruv,
Thank you for getting in touch with us.
Please try our Catalog mode feature: go to Theme options > WooCommerce > Shop > Catalog mode https://prnt.sc/K73xzmytn_a5
We hope this information is helpful.
Please note that additional customization in code is outside the scope of our basic support.
Kind Regards,
8theme team
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