How cleaning infected theme/plugins - by Justin White

This topic has 2 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: Justin_White
    Justin White
    Participant
    December 12, 2018 at 17:45

    I need help. My hosting says I need to clean up files/plugings using virus/malware scanners.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2018 at 10:02

    Hello,

    You need to contact server admin and ask to check all your files.
    We are theme support and we are able to help you only with questions related strictly to our theme. Our theme does not have any malware code by default, you may download theme archive and check.

    Regards

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