This topic has 26 replies, 6 voices, and was last updated 10 years ago ago by ziloub
The pop up contact form is red and I want the heaer to be a different color how do I do this?
Hello,
Could you please provide us with the link of the page where contact form is displayed?
Thank you.
Regards,
Eva Kemp.
http://olympiabeautystore.com.previewdns.com/ the red box that pops up at the bottom. I need to change the color
Hello,
You can change color of the screets chat via wp-admin panel > Chat Console > Options > Customize Skin tab.
Regards,
Eva Kemp.
no such tab in mine although it does ask for a license key
Hello,
Please provide us with wp-admin panel credentials in Private Content and specify to which color you want to change chat background.
You don’t need license key as we include the plugin in the theme package.
If you want to have it you should buy the plugin yourself.
Regards,
Eva Kemp.
I placed the login in the private content area. Please read below and advise.
I do not have a skins option to change the color. Not sure if my theme loaded correctly or not.
ALso can you be so kind as to send me and export of the “Underwear” revolution slider? I need the wording and the call to action buttons. Thank you.
Hello,
Check now your Chat Options and Revolution Slider.
Regards,
Olga Barlow
Hello,
You do have “Customize skin” option. Please log in to wp-admin panel, go to Chat console menu > Options, select Customize skin tab:
Then scroll down and you’ll see Colors section where you’ll be able to select background color.
Thank you.
Regards,
Eva Kemp.
Hi,
I was reading this thread to change the chat console color myself, but there isn’t a “customize skin” tab as shown in the screenshot. All it has is a “general settings” tab.
Does it have anything to do with the fact that the theme doesn’t come with a Purchase Key for this plugin?
Thanks,
Soren
Hello @Soreng,
Please provide us with wp-admin panel credentials in Private Content and we’ll fix that issue.
Thank you.
Regards,
Eva Kemp.
Did you get my Private Content reply? I got an error (“Your reply cannot be empty”) when I submitted…
Oh, also, In my main menu in the wordpress backend, I have e.g. Ess. Grid and Punch Fonts twice there – why are they showing multiple places in the menu?
Thanks.
Hello @Soreng,
Sorry but we didn’t receive your message.
Please insert login credentials into Private Content.
To avoid that error, type some text in this main content box.
Thank you.
Regards,
Eva Kemp.
Hi Eva,
I am sending the login credentials again in the separate private content box.
Hello,
Sorry, but you provide us with not full access in admin panel: http://prntscr.com/4x931p
About Visual Composer.
All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugins work fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated. The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.
Thank you for understanding.
Regards,
Robert Hall.
Hello @Soreng,
Please provide us with FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
worked awesome. thank you
Hi Eva and Robert,
See my private messagecontaining the items you requested.
Thanks
-Soren
Hello @Soreng,
I’ve updated essential grid plugin and the second “Punch Fonts” item has gone from the menu.
Also the issue with Screets Chat has been fixed.
Please check.
Thank you.
Regards,
Eva Kemp.
Absolutely wonderful. THANK YOU guys, for the super quick response 🙂
You’re welcome!
If you have any questions don’t hesitate to contact us.
Regards,
Robert Hall.
Hi! I have the same issue! There is no “Customize” tab on the admin panel, but just and only “General Options” !!
It seems like you did something to make it appear! Can you please give us (to all the template users!) the solution to have it ??
Thanks!
Sylvain
I just have these options, no more …
Can’t change the messages, and also the colors, etc …
It’s urgent!
Thanks !
Sylvain
Hello @ziloub,
You’ve already been replied in other topic.
Please don’t create multiple requests.
Thank you.
Regards,
Eva Kemp.
Ok, no probs! I will keep on the main topic just created.
Thanks!
The issue related to '‘How do I change the color of the contact form on the front end that pops up’' has been successfully resolved, and the topic is now closed for further responses