How do I get the latest version? - by muzo178

This topic has 27 replies, 8 voices, and was last updated 9 years ago ago by Robert Hall

  • Avatar: muzo178
    muzo178
    Participant
    September 2, 2015 at 12:55

    Themeforest page says that the latest update is 2.0 (August 15, 2015), but when I download it again I get version 1.9 (June 27, 2015).

    26 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2015 at 14:13

    Hello,

    We’ve sent theme archive to your email address.
    Please check.

    Best regards,
    Jack Richardson.

    Avatar: cherbst
    Christian
    Participant
    September 6, 2015 at 13:51

    Hi!

    Can you also send me the 2.0-version as well.

    Problem with Revolution Slider 5.0:
    I have tried to install Revolution Slider 5.0.6 (and earlier 5.0.x) but the website goes blank after installation so I had to revert to 4.6.93 that is included inside The Leader 1.9 install.
    Anything I can change to make it work?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 07:10

    Hello @Christian,

    Theme archive has been sent to your email address.
    May we update Revolution Slider plugin to check the issue?

    Best regards,
    Jack Richardson.

    Avatar: cherbst
    Christian
    Participant
    September 12, 2015 at 16:41

    Yes, please, go ahead!
    I’m still using 1.9.

    Thanks,
    Christian

    Avatar: cherbst
    Christian
    Participant
    September 13, 2015 at 19:38

    While you are in there, please, check OptionTree that is not working either. The popup window goes blank.

    Cheers,
    Christian

    Avatar: ideaworx
    ideaworx
    Participant
    September 14, 2015 at 06:25

    Hello, can you please email me a copy of the newest version? Woo is barking that I need a new version, thanks!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 14, 2015 at 16:30

    Hello @ideaworx,

    Theme archive has been sent.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 14, 2015 at 16:59

    Hello @Christian,

    When I activate debug mode in wp-config.php file the error appears on your site:

    WordPress databasfel: [Unknown column 'advanced' in 'field list']
    UPDATE <code>wp_agdeliuskliniken_se_revslider_css</code> SET <code>settings</code> = '{\"translated\":5,\"type\":\"text\",\"version\":\"4\"}', <code>params</code> = '{\"font-size\":\"40px\",\"line-height\":\"40px\",\"font-weight\":\"800\",\"font-family\":\"\\\"Open Sans\\\"\",\"color\":\"rgb(255, 255, 255)\",\"text-decoration\":\"none\",\"background-color\":\"rgb(0, 0, 0)\",\"padding\":\"10px 20px 15px\",\"border-width\":\"0px\",\"border-color\":\"rgb(255, 214, 88)\",\"border-style\":\"none\"}', <code>hover</code> = 'null', <code>advanced</code> = '{\"idle\":[],\"hover\":\"\"}' WHERE <code>id</code> = '46'

    The same error persists when I activate Twenty Fifteen theme and Revolution Slider. You need contact your hosting provider to investigate the issue with database.

    Regards,
    Eva Kemp.

    Avatar: cherbst
    Christian
    Participant
    September 15, 2015 at 08:41

    Hi,

    I contacted the ISP and they spotted some write permission flags that they fixed. But it only resulted in som cleaning up of the homepage structure. I took the opportunity to switch from The Leader 1.9 to 2.0 at the same time but still when I am trying to install Revolution Slider 5.0.6 I get the same blank homepage so I am back at 4.6.x again.

    Can you please continue to check what errors you bump into. And also check why Option Tree is also showing a blank popup window.

    Thanks,
    C.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 15, 2015 at 11:55

    Hello @Christian.

    And also check why Option Tree is also showing a blank popup window.

    Please clarify where you’re checking Option Tree. Please show a screenshot for better understanding.

    Best regards,
    Jack Richardson.

    Avatar: cherbst
    Christian
    Participant
    September 15, 2015 at 17:13

    If you

    1. go into Theme Options
    2. choose Color Scheme
    3. Site Background: click the blue up arrow
    4. choose a picture (like “bg_pattern_15.png”)
    5. further down click OptionTree it is blank.

    I am quite sure this has been working some versions back?

    /C.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2015 at 11:28

    Hello,

    As I see image is loading from the domain http://media.your_domain.se/2015/09/bg_pattern_15.png , but your site is loading with domain name your_domain.se, not media.your_domain.se. That’s why you’re getting this error:
    http://storage4.static.itmages.com/i/15/0916/h_1442399204_9757367_107ce9ba6b.png

    You need to fix the issue with your domain name.
    You can refer to this article:
    https://jvaneyck.wordpress.com/2014/01/07/cross-domain-requests-in-javascript/

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: AlkaWay
    AlkaWay
    Participant
    September 24, 2015 at 05:08

    Hello, can you please email me a copy of the newest version

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 24, 2015 at 07:17

    Hello @AlkaWay,

    I’ve sent the latest version of theme to your email address. Please check.

    Regards,
    Robert Hall.

    Avatar: cherbst
    Christian
    Participant
    September 26, 2015 at 18:40

    Hi, can you please check why Revolution Slider 5 makes the site go blank.
    4.6.x works that I need to revert to.

    /C.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 15:11

    Hello @Christian,

    Please update the plugin so we can investigate the issue.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: cherbst
    Christian
    Participant
    September 28, 2015 at 15:25

    Hi,

    I have just installed a fresh download of Rev slider 5.0.9.

    Before I uninstalled 4.6.x from the plugin page and installed 5.0.9 and it went blank.
    Now I have red the developers page to just delete the content in the plugin/revslider/ folder and copy the 5.0.9 versin but it is still blank.

    Go ahead as se for yourself.

    Let me know when you are done.

    I will leave it 30 min in this stage.

    Thanks
    /Christian

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 17:23

    Hello,

    I’ve commented the line 14 in wp-content/plugins/revslider/includes/framework/functions.class.php file. Please check slider now.

    Best regards,
    Jack Richardson.

    Avatar: cherbst
    Christian
    Participant
    September 28, 2015 at 17:56

    Homepage show now!

    So I need to build the sliders including the slides again as the old 4.x can’t be imported to 5.x.
    That is okay.

    But when I am tring to build a new slider (naming it “home1” like the first page one) it will not show up in the slider view. Still when I try to make a new one with “home1” its says there is already one occupied with that name.

    I can’t add a slide into the slider either… It feels like it just jumps out to the starting point to make a slider (not a slide). Strange.

    Please check.

    /C.

    Avatar: cherbst
    Christian
    Participant
    September 28, 2015 at 18:03

    Can it be old stuff from 4.x that can mess it up? (the 4.x sliders + slides)

    Avatar: cherbst
    Christian
    Participant
    September 28, 2015 at 18:35

    Sorted.
    I uninstalled 5.x (inside plugin page) + data.
    Reinstalled 4.x and uninstalled + data.
    reinstalled 5.x.

    Works. 🙂

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 28, 2015 at 18:37

    Hello,

    So, is your issue solved now?

    Regards,
    Robert Hall.

    Avatar: cherbst
    Christian
    Participant
    September 28, 2015 at 20:26

    Yes, I solved that part. Thanks for fixing the other error. 🙂

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 28, 2015 at 20:53

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: DUNDA
    danielunda
    Participant
    December 8, 2015 at 06:59

    Hello !!!
    I bought last year The leader 1.5, but then went on a vacation and now I am back to wordpress… How can I get the newest version? I have problems with revolution slider (not showing) and submenus not showing… and multiple woocommerce pages has many out of date pages…!! too many!. so please how can i get a new version of The leader? (Excellent theme!).. thank you in advance!! 🙂
    Daniel

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 8, 2015 at 08:22

    Hello @danielunda,

    http://themeforest.net/item/the-leader-ecommerce-responsive-mpurpose-theme/5493981

    Before update delete “woocommerce” folder in the directory wp-content/themes/theleader/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall.

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