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How do I setup an image for mobile and ipad

This topic has 13 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Andrew Mitchell

  • Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant
    February 2, 2024 at 20:01

    How can I configure distinct image dimensions for mobile devices and iPads within slideshows? While the theme endeavors to optimize image display dynamically, images appear excessively large on mobile and iPad screens, resulting in undesirable cutoffs. How can I direct the display to adjust to the appropriate image size for these devices, ensuring the images are fully visible without any cropping?

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    #382287 Copied Theme version: .9.1.14 WooCommerce version: 6.3.1
    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2024 at 09:37

    Hello, Marco A Jimenez,

    Thank you for reaching out to us with your query regarding image dimensions within slideshows on mobile devices and iPads.

    A slider height can be configured here – https://prnt.sc/rfKFczRUnE1Q

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    #382341 Copied
    Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant
    February 6, 2024 at 00:09

    I found the setting, but it does not seem to apply for mobile settings.

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    #382521 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2024 at 09:28

    Hello, Marco A Jimenez,

    We would like to express our gratitude for your swift response to our previous communication.

    Upon reviewing the screenshot you provided, we observed that it depicts the desktop version of the interface (https://prnt.sc/0d8aO_IMtsuC). For our purposes, we kindly request that you select the mobile version instead. The correct view can be accessed via the following link: https://prnt.sc/rfKFczRUnE1Q.

    We appreciate your cooperation in this matter.

    Best Regards,
    8Theme’s Team

    #382550 Copied
    Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant
    February 6, 2024 at 20:18

    Hi, thank you for your prompt response. I am not sure if I am getting to the same place as your screenshot provided by you, I am going to the mobile panel and I am not able to see those settings. Can you please instruct me how to get to that setting?

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    #382628 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2024 at 08:15

    Hello, Marco A Jimenez,

    We’ve recorded a short video, please check it in the Private Content area.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #382652 Copied
    Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant
    February 7, 2024 at 20:36

    Thank you, much appreciated for the video, it helps a lot. Will I be able to change the pictures for each device or should I just change the dimension as shown on your video.

    #382745 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2024 at 08:36

    Hello, Marco A Jimenez,

    There is no option for this element to change the pictures for each device, unfortunately.

    We are pleased to announce that we have introduced a new slider element that may be of interest to you. You can view a video demonstration of this feature at the following link: https://xstore.8theme.com/elementor/demos/minimal-fashion02/xstore-slider-element/

    Best Regards,
    8Theme’s Team

    #382774 Copied
    Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant
    February 9, 2024 at 02:51

    Thank Much appreciated I have started to use but there is one thing I notice on some of the templates that it states pay pal on some of the buttons, how can I replace such buttons with a simple hyperlink? I delete the button but there is no option to add another button.

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    #382909 Copied
    Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant
    February 9, 2024 at 02:54

    Sorry 2nd image hangs up but as you can see it gives the error message of no payment method connected. I would like to have the Buton link to the product page.

    Files is visible for topic creator and
    support staff only.
    #382910 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2024 at 10:35

    Hello, Marco A Jimenez,

    Thank you for contacting us and for using XStore.

    Delete the button https://prnt.sc/WEPOK_t1ak8q and add a new one https://prnt.sc/z0Cn-ei1Ju-L https://prnt.sc/iKUJfQ3zXV2w

    Best Regards,
    8Theme’s Team

    #382947 Copied
    Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant
    February 12, 2024 at 20:11

    Thak you for your help you. and fast response.

    #383193 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 12, 2024 at 20:11

    Dear Marco A Jimenez,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #383194 Copied

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