This topic has 13 replies, 3 voices, and was last updated 9 months, 1 weeks ago ago by Andrew Mitchell
How can I configure distinct image dimensions for mobile devices and iPads within slideshows? While the theme endeavors to optimize image display dynamically, images appear excessively large on mobile and iPad screens, resulting in undesirable cutoffs. How can I direct the display to adjust to the appropriate image size for these devices, ensuring the images are fully visible without any cropping?
Hello, Marco A Jimenez,
Thank you for reaching out to us with your query regarding image dimensions within slideshows on mobile devices and iPads.
A slider height can be configured here – https://prnt.sc/rfKFczRUnE1Q
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
I found the setting, but it does not seem to apply for mobile settings.
Hello, Marco A Jimenez,
We would like to express our gratitude for your swift response to our previous communication.
Upon reviewing the screenshot you provided, we observed that it depicts the desktop version of the interface (https://prnt.sc/0d8aO_IMtsuC). For our purposes, we kindly request that you select the mobile version instead. The correct view can be accessed via the following link: https://prnt.sc/rfKFczRUnE1Q.
We appreciate your cooperation in this matter.
Best Regards,
8Theme’s Team
Hi, thank you for your prompt response. I am not sure if I am getting to the same place as your screenshot provided by you, I am going to the mobile panel and I am not able to see those settings. Can you please instruct me how to get to that setting?
Hello, Marco A Jimenez,
We’ve recorded a short video, please check it in the Private Content area.
Best Regards,
8Theme’s Team
Thank you, much appreciated for the video, it helps a lot. Will I be able to change the pictures for each device or should I just change the dimension as shown on your video.
Hello, Marco A Jimenez,
There is no option for this element to change the pictures for each device, unfortunately.
We are pleased to announce that we have introduced a new slider element that may be of interest to you. You can view a video demonstration of this feature at the following link: https://xstore.8theme.com/elementor/demos/minimal-fashion02/xstore-slider-element/
Best Regards,
8Theme’s Team
Thank Much appreciated I have started to use but there is one thing I notice on some of the templates that it states pay pal on some of the buttons, how can I replace such buttons with a simple hyperlink? I delete the button but there is no option to add another button.
Sorry 2nd image hangs up but as you can see it gives the error message of no payment method connected. I would like to have the Buton link to the product page.
Hello, Marco A Jimenez,
Thank you for contacting us and for using XStore.
Delete the button https://prnt.sc/WEPOK_t1ak8q and add a new one https://prnt.sc/z0Cn-ei1Ju-L https://prnt.sc/iKUJfQ3zXV2w
Best Regards,
8Theme’s Team
Thak you for your help you. and fast response.
Dear Marco A Jimenez,
As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?
Click here to share your valuable perspective: https://themeforest.net/downloads
Your time and trust are highly appreciated!
Best Regards,
The 8Theme Team
The issue related to '‘how do I setup an image for mobile and ipad’' has been successfully resolved, and the topic is now closed for further responses