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How do I update the theme? - by rssfurn - on WordPress WooCommerce support

This topic has 32 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

rssfurn

Participant

May 14, 2019 at 07:14

I downgraded the theme so I got the features I needed back. A developer told me that some of the bugs were caused by woo-commerce.

On the production website, the arrows on the category pages stopped working.

Thank you.

Please contact administrator
for this information.

#213782 Copied

Olga Barlow

Support staff

May 16, 2019 at 18:33

Hello,

Look, we can’t update theme on production and then you downgrade it again and again. Like some loop. You created a staging website to test all these things. Test the staging site first. Let’s fix all the problems there is you have them and then update production. Because we both just losing the time, hope you understand.

We are not responsible for changes that you made in the parent theme. I’m not the clairvoyant unfortunately to know what files your developer changed to add all the new features (like this code http://prntscr.com/npgx6p ) that you probably have on the website because we don’t have the list of these options. If your developer made any changes directly in parent theme files to add a description on the grid for example and maybe any other things ask him to move them to the child theme. Or tell me the full list of changed files at least.

Dashboard access to staging site does not work anymore, by the way.

Regards

#213921 Copied
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