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How to add a new email template when order is shipped/recieved/completed?

This topic has 3 replies, 3 voices, and was last updated 6 months, 3 weeks ago ago by Andrew Mitchell

Fareed Fares

Participant

April 2, 2024 at 16:43

Need to send an email when order status is shipped or completed to the customer, how can this be done?

#389715 Copied Theme version: 9.2.9

2 Answers

Tony Rodriguez

Support staff

April 3, 2024 at 07:29

Hello, @Fareed Fares,

Thank you for contacting us and for using XStore.

You can do it from WooCommerce emails settings. For that, navigate to WooCommerce ⇨ Settings. Under the ‘Emails’ section, click on ‘Manage’ next to the order status you want to disable the default notification and send a custom email.

For your convenience, we have provided an image for reference. https://imgur.com/8I5oZ3C https://imgur.com/IJA3ksl

Additionally, Our theme has a feature Built in WooCommerce Email Builder in which you can create your own email layouts.

https://www.8theme.com/documentation/docs/xstore-built-in-woocommerce-email-builder/

We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#389765 Copied

Andrew Mitchell

Support staff

May 25, 2024 at 15:41

Dear Fareed Fares,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#396652 Copied
Tagged: add email template, order completed, order shipped, order-received, woocommerce email customization, woocommerce templates, wordpress woocommerce guide
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How to add a new email template when order is shipped/recieved/completed?

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