How to add customer service icons to Single product pages

This topic has 4 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

  • Avatar: Farcela
    Farcela
    Participant
    January 8, 2023 at 15:32

    Hi there,

    How can i add ustomer service icons to side of the page on the single product pages so that customers can click and chat? (I need especially the whatsapp chat)

    Example:
    https://prnt.sc/7VaIZ0T2WUqa

    Thanks in advance.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2023 at 16:35

    Hello,

    You need to use an additional plugin for this.
    We did not test our theme with such plugins but you may try the following
    https://wordpress.org/plugins/wp-whatsapp-chat/
    https://wordpress.org/plugins/click-to-chat-for-whatsapp/
    Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

    Regards

    Avatar: Farcela
    Farcela
    Participant
    January 9, 2023 at 11:54

    Hi,

    I’ve installed one of the plugins and added some custom css and everything works fine. I just need a piece of code to hide the icon when the user is @top of the page and makes it visable when scrolling. Just like the .back-top icon.

    Please can you help me with this?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2023 at 12:01

    Hello,

    We would recommend you contact the authors of that plugin.
    You did not provide URL of your site, but I suppose there is no quick solution using custom CSS only and a custom script should be written.

    Regards

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