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How to add shortcode on the product page?

This topic has 5 replies, 3 voices, and was last updated 9 months, 3 weeks ago ago by Andrew Mitchell

Mateusz

Participant

December 6, 2023 at 11:59

Hello,

I would like to insert a shortcode on the product page. I suspect that I need to do this using HTML BLOCKS, but I think I’m doing something wrong. I’m sending a screenshot of how it looks. https://prnt.sc/elqxXBU_rQdO

Mateusz

#375872 Copied Theme version: .9.2.3

4 Answers

Rose Tyler

Support staff

December 6, 2023 at 13:36

Hello, Mateusz,

We appreciate you reaching out to us and for choosing XStore for your needs.

To assist you further, we kindly request that you provide us with temporary wp-admin access. This will enable us to thoroughly investigate the issue you are experiencing on your website.

Additionally, could you please specify where you get this shortcode?

Kind Regards,
8theme team

#375899 Copied

Mateusz

Participant

December 6, 2023 at 13:54

Of course,
You can find shortcode here: Woocommerce>Historia cen

And please, if you login, could you check translation? I can’t change Select Options to “Wybierz opcję”. Only one product still showing “Select Options”:
https://wilczajagoda.love/mydla-do-pary-sam-skomponuj-prezent-idealny/

https://prnt.sc/s1Q_Zk9vP8AI

Thank you!

Please contact administrator
for this information.

#375902 Copied

Rose Tyler

Support staff

December 6, 2023 at 15:19

Hello, Mateusz,

We appreciate your prompt response.

1/ You are using an additional plugin for creating this shortcode – WC Price History.
Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Please check if this plugin works for a single product page https://prnt.sc/BUqq–plaJBL when it is not our theme activated, but the default WooCommerce theme – Storefront (Appearance > Themes).
Provide us with a screenshot of the correct work when Storefront is activated on your site and the URL of a single product page, because it can be not for all products.

2/ About translation, please submit new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then sync translation https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and check text on buttons.
If this doesn’t help, try to disable plugins one by one, maybe one of the additional plugins overwrittes texts that come from WooCommerce and our theme for buttons. In this case that plugin should be translated.

Kind Regards,
8theme team

#375916 Copied

Andrew Mitchell

Support staff

March 1, 2024 at 07:57

Dear Mateusz,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#385330 Copied
Tagged: add shortcode, best selling themes, customize woocommerce, product page shortcode, shortcode guide, woocommerce themes, woocommerce tutorial
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