This topic has 6 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Rose Tyler
hello
i want to add a specials bar at the top of the page
i have a screen shot but how do i send to you
thanks
hello i have uploaded the image
it is the pink bar at the top of the page
how do i add with specials, thank you
Hello,
Enable WPBakery for static blocks https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ , then create a static block with the desired content. Add HTML element into Top header area (Theme Options > Header Builder) and select your static block / or Theme Options > General > Enable Classic Widgets Panel > On and add the static block into Header banner area, for example, https://prnt.sc/E6UwK3y5P0Zw
Regards
Hello I have new problem
Can’t start new topic as there is glitch in that section
I am having a duplicate on the products page of the images
When I add additional images to the image gallery
The page is
https://sassy-boy.com/shop/crop-tops/white-pec-midriff/
Hello,
Thank you for getting in touch with us.
1/ To address the issue you’ve encountered, we kindly request that you clear your browser’s cache and attempt to submit the new topic once again. Should the problem persist, we would greatly appreciate it if you could capture a video demonstrating the difficulty you are facing.
Please upload the video to a file-sharing service, such as WeTransfer (https://wetransfer.com/), and share the download link with us. This will enable us to better understand and resolve the issue at hand.
Thank you for your cooperation and understanding.
2/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.
If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.
Should the issue continue, please keep all third-party plugins deactivated on your site and allow us permission to debug your site. This includes deactivating all third-party plugins and on-site customization. This will enable us to investigate and assist you more effectively.
Please ensure that you have a complete backup of your site before proceeding.
Kind Regards,
8theme team
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