This topic has 6 replies, 3 voices, and was last updated 6 years ago ago by Olga Barlow
Hello,
I have the X-Store bike store theme installed and I have a couple issues I need guidance with:
– I cannot change the default blue bike image that is under the page title or find settings that allow me to do that.
– Is it possible to remove the cart icon that hovers on the side of a product?
– When I click on a product in my product page, the page just loads indefinitely and I cannot view the product.
Looking forward to your response!
Hello,
Thanks for contacting us.
1. Please provide screenshot for better understanding the problem.
You can use such screenshot maker as Lightshot https://prnt.sc/
to change Breadcrumbs background go to Theme Options > Breadcrumbs.
2. You can change Product content effect in Theme Options > Shop > Products style.
3. Try to disable all 3-rd party plugins to check if one of them causes the problem.
Regards
Hi Rose,
I disabled the 3rd party plugins and tested each individually, but I still get the same issue where when I click on a product in my product page, the page just loads indefinitely and I cannot view the product.
Please help. This issue has been happening since I installed the theme in June 2018.
Hello,
Have you made changes in template files?
Please check how it works with default WC theme – Storefront.
Provide us with FTP access also.
Regards
Please see private content for FTP access.
I’m not familiar with the WC theme- Storefront.
Can you help me with this please?
Hello,
Problem was caused by old version of WooZone plugin. Do you plan to use this plugin? If not then why do you keep this enabled?
Regards
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