Return to previous page

How to change the delivery date in product card

This topic has 4 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

Taras

Participant

March 3, 2024 at 21:38

Hello.
When I open the product card, there is an inscription “Order in next 15 hours 13 minutes to get it between Friday, 29th Jan & Sunday, 3rd Feb”.
Please tell me why it says Friday, 29th Jan & Sunday, 3rd Feb even though it’s already March?
How to fix?

Files is visible for topic creator and
support staff only.

#385495 Copied Theme version: 9.2.9

3 Answers

Tony Rodriguez

Support staff

March 4, 2024 at 08:07

Hello, @Taras,

Thank you for contacting us and for using XStore.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Please contact administrator
for this information.

#385522 Copied

Taras

Participant

March 6, 2024 at 17:11

Hello

Please contact administrator
for this information.

#385880 Copied

Tony Rodriguez

Support staff

March 7, 2024 at 06:42

Hello, @Taras,

Thank you for your response.

Upon a thorough review of your website, we have observed that you are utilizing a custom HTML 2 widget within your single product builder, which includes a particular static block. During our examination of this static block, it has come to our attention that custom text has been incorporated, which accounts for the display of the text “Friday, 29th Jan & Sunday, 3rd Feb.”

To address this matter, we kindly request that you edit the aforementioned static block to modify the custom text according to your preferences. Once you have made the necessary adjustments, please ensure that you update the block to reflect these changes.

For your convenience, we have attached images that serve as a reference to guide you through this process. https://imgur.com/cpgXVxC , https://imgur.com/5sYfFHG , https://imgur.com/Zbgd8p4

We trust that this information will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

#385917 Copied
Tagged: change delivery date, ecommerce delivery settings, product card customization, woocommerce themes, wordpress online store tips, wordpress woocommerce guide
Viewing 4 results - 1 through 4 (of 4 total)