How to change the menu mobile, it doesn’t work correctly

This topic has 4 replies, 3 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Tiavina
    Tiavina
    Participant
    September 5, 2024 at 20:04

    Hello,
    I am contacting you because I have some trouble updating my mobile menu on Xstore.
    I would like to use my principal menu (the same as the desktop). I select it as shown on the tutorial but nothing happens. I already clear my browser cache.
    I send you attached the screenshoot.

    Could you please check it ?

    Thanks,

    Please, contact administrator
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    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 6, 2024 at 06:26

    Hello, @Tiavina,

    Thank you so much for purchasing our theme and contacting our support center.

    We are pleased to inform you that the issue you reported has been successfully resolved. To ensure the changes are reflected on your site, we kindly ask you to clear your browser’s cache and then verify the adjustments.

    Additionally, we have made modifications to the mobile menu under XStore Builders > Header Builder via Elementor. For more detailed guidance, we encourage you to consult our theme documentation, which can be accessed at the following link: (https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/).

    We hope this resolves your concerns. Should you require further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Tiavina
    Tiavina
    Participant
    September 7, 2024 at 07:04

    Hello Tony,
    Thanks for your help. It’s work correctly.

    Kind regards,
    Tiavina

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 7, 2024 at 07:04

    Dear Tiavina,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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