How to disable White scroll effects on mobile phone

This topic has 6 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: Patronela
    Patronela
    Participant
    July 1, 2023 at 05:10

    Hi when lm scrolling on mobile the moment l touch an image it sometimes just has like a white overlay/cast how can l disable this effect across all images on mobile

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 1, 2023 at 07:17

    Hello, Patronela,

    Thank you for contacting us and for using XStore.

    Could you please record a video?

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Patronela
    Patronela
    Participant
    July 1, 2023 at 09:49

    Please url attached

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 1, 2023 at 10:29

    Hello, Patronela,

    Thank you for your response.
    Please let us know what device and browser you use.

    Kind Regards,
    8theme team

    Avatar: Patronela
    Patronela
    Participant
    July 1, 2023 at 10:59

    lm using an iPhone on google chrome

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 1, 2023 at 12:53

    Hello, Patronela,

    Please check the video in the Private Content area. It was recorded from iPhone on google chrome browser.
    We do not see the mentioned White scroll effect, from Samsung devices also.
    Sorry, but we are unable to give you a custom code to remove it in case we do not see it.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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