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How to display my YouTube video thumbnail on single product page ?

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 2 days ago ago by Tony Rodriguez

Sahajanand Electricals

Participant

November 28, 2024 at 04:19

Hello Team,

I want to display my YouTube video thumbnail, but it’s not showing when I add the video using YouTube’s iframe code. However, the thumbnail displays correctly on YouTube. I am not using any plugin to add the video to the single product page. Theme has a built-in option for adding YouTube iframe code, which I used. For better understanding, I’ve added the product link in the private content area. Also I attached screenshot for that, and in that I rounded that are, where i want to display thumbnail. Could you please help me resolve this issue?

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#425573 Copied Theme version: 9.4.5 WooCommerce version: 9.4.2

1 Answer

Tony Rodriguez

Support staff

November 28, 2024 at 08:53

Hello, @Sahajanand Electricals,

Thank you for contacting us and for using XStore.

The current display is the correct one. There is no option to show a thumbnail image from video on a single product page, unfortunately.

You are welcome to submit the request on our request board at https://www.8theme.com/taskboard/. Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

Best Regards,
8Theme’s Team

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