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How to display “out of stock” in product page

This topic has 10 replies, 4 voices, and was last updated 1 months ago ago by Jack Richardson

Denurade

Participant

January 29, 2025 at 15:59

Good afternoon.
I have included the advanced out of stock widget in the Elementor.
It shows what quantity is in stock in the right color.
But when there is no product at all, it does not display any message.
How to show on the product page that the product is out of stock?
Unfortunately I have not found.

#432709 Copied Theme version: 9.4.7

9 Answers

Rose Tyler

Support staff

January 29, 2025 at 16:38

Hello, Denurade,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

#432721 Copied

Denurade

Participant

January 30, 2025 at 09:09

Good afternoon, sent login and password.

Please contact administrator
for this information.

#432775 Copied

Rose Tyler

Support staff

January 30, 2025 at 11:01

Hello, Denurade,

We appreciate your prompt response.

Please provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

#432787 Copied

Denurade

Participant

January 30, 2025 at 14:07

Ftp details

Please contact administrator
for this information.

#432814 Copied

Andrew Mitchell

Support staff

January 31, 2025 at 15:57

Hello, Denurade,

Thank you for providing the access credentials. However, unfortunately, the FTP access does not grant us the necessary permissions to edit the files. We kindly request that you enable editing permissions to allow us to proceed.

Thank you for your understanding and assistance.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

#432964 Copied

Denurade

Participant

February 3, 2025 at 08:50

Please try with SFTP

Please contact administrator
for this information.

#433165 Copied

Andrew Mitchell

Support staff

February 4, 2025 at 15:23

Hello, Denurade,

We have made some changes. Could you please review them?

Best regards,
The 8Theme Team

#433320 Copied

Denurade

Participant

February 4, 2025 at 16:20

Thank you! It`s works.
Could you tell me where I can change the color of the out of stock text on the product page?

#433330 Copied

Jack Richardson

Support staff

February 5, 2025 at 15:59

Hello @Denurade,

By default, the advanced stock status widget is not displayed for out-of-stock products. It appears that you would like to modify the colors of the simple stock status. There are specific settings available for adjusting these colors, which you can find here: (https://prnt.sc/-MzumWOz1agf).

If you were referring to something else, kindly provide more details to clarify your request.

Best regards,
8Theme Team

#433430 Copied
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