How to display video at first position and playing automatically?

This topic has 6 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Jack Richardson

  • Avatar: Brunos
    Brunos
    Participant
    December 18, 2024 at 14:48

    Hello,
    How to display video at first position and playing automatically? The video comes from VIMEO.
    Regards

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2024 at 15:37

    Hello, Brunos,

    Thank you for reaching out to us.

    1/ Single Product Builder > Gallery > Video position.

    2/ Edit product – https://prnt.sc/Jl-2YNm6Redx

    Best Regards,
    8Theme’s Team

    Avatar: Brunos
    Brunos
    Participant
    December 19, 2024 at 15:31

    Thank you very much.
    I did put a iframe code for an autoplay but it doesn’t seem to work.
    Have you got an idea please?

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 19, 2024 at 17:05

    Hello @Brunos

    It could be because of the custom content you added with your iframe tag of video. Please, try to add next one from private area.

    Kind regards, Jack Richardson
    The 8theme’s team

    Please contact administrator
    for this information.
    Avatar: Brunos
    Brunos
    Participant
    December 19, 2024 at 18:29

    I have input this content but it is not better. No autoplay for the video and the size is very small.

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 20, 2024 at 15:48

    Dear @Brunos,

    We hope this message finds you well.

    Could you kindly try using the YouTube iFrame code to display the video with autoplay in a gallery item? It is possible that the issue lies with the video player, which may be affecting the activation of the autoplay feature.

    Additionally, please note that if implementing this requires creating new methods to automatically enable video playback, it would be considered a customization request. Should this be the case, we kindly invite you to submit your request through the following link: https://www.8theme.com/account/#etheme_customization_panel.

    Thank you for your understanding and cooperation.

    Best regards,
    Jack Richardson
    The 8Theme Team

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