How to edit the Multivendor wcmp email template using build in email builder

This topic has 9 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

  • Avatar: Brisden
    Brisden
    Participant
    November 13, 2021 at 08:01

    How to edit the Multivendor wcmp email template using build in email builder.

    Able to edit the user/customer template with no issues. But not sure how to edit multivendor email notification. Tried a few times to edit from woocommerce-setting-emails. But no success.

    Please provide some guidance.

    Thank you.

    Regards

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2021 at 09:52

    Hello,

    Have you tried to contact the support of the plugin?
    We use default WooCommerce hooks and functions to load templates. Probably that plugin register emails in different way that other WooCommerce emails and that’s why it’s not available for Email builder. So, contact the plugin author to find out why do they register emails in other way than default WooCommerce emails.

    Regards

    Avatar: Brisden
    Brisden
    Participant
    November 13, 2021 at 12:17

    Hi. I am not sure why this plugin behave in such a way. Anyway, will contact them to get more info. This plugin came default with your xstore theme.

    Is there any other multivendor plugin that works better with your xstore multivendor theme?

    TIA
    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2021 at 13:20

    Hello,

    Provide temporary wp-admin and FTP access.

    Regards

    Avatar: Brisden
    Brisden
    Participant
    November 13, 2021 at 14:00

    Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2021 at 16:17

    I’ve passed your request to one of our developers and I will let you know once get an answer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2021 at 13:34

    Hello,

    A certain number of email types used in the plugin has been added
    Now it is possible to edit the following types – http://prntscr.com/1zjsdyk
    Placing all plug-in keys in xstore-child/functions.php
    http://prntscr.com/1zjsj1r

    Regards

    Avatar: Brisden
    Brisden
    Participant
    November 15, 2021 at 10:41

    Hi support.

    Thank you for the speedy response.
    I am able to customize the email notifications now.

    Awesome job.

    Best regards
    🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2021 at 10:48

    Hello,

    You’re welcome!

    Regards

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