How to enable PayPal Express on the checkout page?

This topic has 5 replies, 2 voices, and was last updated 1 hours, 56 minutes ago ago by Dicky

  • Avatar: Dicky
    Dicky
    Participant
    September 18, 2024 at 00:27

    We already have Paypal Express on the cart page.
    But, we want it on the checkout page as well.
    How to enable PayPal Express on the checkout page?
    https://imgur.com/xEnEr4m

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    support staff only.
    4 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    September 18, 2024 at 09:37

    Dear Dicky,

    We hope this message finds you well. We would like to inform you that the PayPal Express Checkout button is displayed when you select the PayPal payment method. For your reference, please see the screenshot linked below:

    https://prnt.sc/XUBm9jfsyJQR

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Dicky
    Dicky
    Participant
    September 18, 2024 at 13:25

    Hello,
    I did, and I got this error -> https://prnt.sc/qWD8gV9ahDzk
    I didn’t get this error message if I clicked PayPal on the Cart page.

    Avatar: Justin
    Luca Rossi
    Support staff
    September 19, 2024 at 04:28

    Dear Dicky,

    We hope this message finds you well. We would like to kindly remind you to complete all the necessary fields before proceeding with a new order. These fields are mandatory on the checkout page, as it is the default setting for the WooCommerce checkout process.

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Dicky
    Dicky
    Participant
    September 20, 2024 at 12:45

    Hi Luca,
    To better explain, I’m experiencing two issues with the express checkout buttons on my website:
    When clicked, the express checkout buttons are redirecting users to the billing information page (meant for non-express checkouts on my website) instead of the external landing page for express checkouts. I tried on other websites and it seems that you don’t have to fill in the fields on the non-express checkout page upon choosing an express checkout option.
    I’m also unable to customize these buttons as blocks—they only appear as radio buttons, which limits the design and functionality I need.
    Could you help me understand why this is happening and what steps can be taken to resolve both issues?
    Let me know if you need further details or clarification. I can also send you a screen recording for comparison if needed.
    Thank you for your assistance!

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