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How to enable promo popup on xstore…..

This topic has 27 replies, 3 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez

filmguerilla

Participant

November 26, 2021 at 16:30

Hi guys. How can i enable this feature to show a promo popup on the mainpage of my website? Since it’s black friday i want to show visitors about my promo sale using a popup when they landed on the main page?

Thanks

#309977 Copied Theme version: 8 WooCommerce version: 5.6.0

26 Answers

Rose Tyler

Support staff

November 26, 2021 at 16:36

Hello,

Theme options > Header builder > add Newsletter element into the header content

Regards

#309980 Copied

filmguerilla

Participant

November 26, 2021 at 16:49

I tried this but the popup doesnt show. Not sure why

#309982 Copied

filmguerilla

Participant

November 26, 2021 at 17:02

GOT IT NOW!!! Thanks!!! Awesome and simple feature!

#309983 Copied

filmguerilla

Participant

November 26, 2021 at 17:20

hi guys, can you explain the parameters on newsletter

Delay MS (If i set this at 500 does the popup shows quickly?

Close Forever
Close till the clearing of the browser cookies (i tried enabling this but the popup doesnt show anymore)

#309985 Copied

filmguerilla

Participant

November 26, 2021 at 17:56

This is weird. It’s working properly on firefox. the first time i tested it it’s working on chrome. But now on chrome it doesnt show. http://prntscr.com/20xd8k9

http://prntscr.com/20xd9gq my setting..

#309989 Copied

Rose Tyler

Support staff

November 27, 2021 at 10:56

Hello,

There are 1000 milliseconds in a second.

i tried enabling this but the popup doesn’t show anymore

– try to check via an incognito browser window, or clear browser cookies and check then.

This is weird. It’s working properly on firefox. the first time i tested it it’s working on chrome. But now on chrome it doesnt show. http://prntscr.com/20xd8k9

– we have checked in Chrome browser, it works. Clear browser cookies and cache, please https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

Regards

#310033 Copied

filmguerilla

Participant

November 27, 2021 at 17:42

Ok now it’s working on my chrome.

I find it weird since every pages on my site shows the popup everytime it loads. How to make it just show on the mainpage only?

Also. the popup can be edited on tablet and mobile mode?
It’s very small on tablet and mobile. http://prntscr.com/20xo9v1

Thanks

#310071 Copied
Rose Tyler

Support staff

November 28, 2021 at 10:07
Hello,

There is no option to enable the popup for Home page only. However, you can try to use Multiple headers functionality, to create a custom header for the Home page that contains the Newsletter element.
https://youtu.be/BpeXfzNwkOc

Try to use the next custom CSS code:
```
@media only screen and (max-width: 768px) {
    .header-newsletter-popup .et-popup {
        max-width: 90% !important;
        width: 90% !important;
        max-height: 90% !important;
        height: 90% !important;
        top: 75% !important;
    }
}
```
Regards
#310099 Copied
filmguerilla

Participant

November 28, 2021 at 16:59

Thanks. I’ll check the video. I will be needing this popup for mainpage in the next months for promo… This would help a lot.

I tried putting the CSS code to the theme custom css global. Now the popup on mobile doesnt show. 😀

#310136 Copied

Rose Tyler

Support staff

November 28, 2021 at 17:02

Clear cache of your mobile browser and check one more time – https://prnt.sc/20xxn4g

Regards

#310138 Copied

filmguerilla

Participant

November 29, 2021 at 12:16

Hi Rose,

Set up the second header (front page / singular)
So this means this will only show on frontpage.
When the promo is done i just need to delete the newsletter on the header right?

Thanks a lot!

#310181 Copied

Rose Tyler

Support staff

November 29, 2021 at 13:31

Hello,

Yes, you can try this.

Regards

#310191 Copied

filmguerilla

Participant

November 30, 2021 at 05:48

thanks

#310311 Copied

Rose Tyler

Support staff

November 30, 2021 at 08:05

You’re welcome!

Regards

#310314 Copied

filmguerilla

Participant

December 31, 2022 at 13:29

UP. sorry to up this. tried it again mobile view popup doesnt work. 🙁

#342728 Copied

filmguerilla

Participant

December 31, 2022 at 14:08

no newsletter option on mobile 🙁

https://prnt.sc/iBaCJmuBCnsw

#342729 Copied

Tony Rodriguez

Support staff

December 31, 2022 at 15:12

Hello, @filmguerilla,

Yes, there is no such option. You can submit a request here – https://www.8theme.com/taskboard/
Or add the Newsletter element into the desktop header content, Newsletter On > On delay, then it will be shown on desktop and on mobile.

Otherwise, please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check your issue on your site.

Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins.

Regards 8Themes Team.

#342734 Copied

filmguerilla

Participant

January 12, 2023 at 16:22

Hi Tony,

There was an option for promo popup to show on mobile/table before?
it was working before when i tried to make one months ago. Can you check this please?

Since my promo ended. i would like to have this fix so i can make a new one.
the promo popup i made was only working on desktop. Not working on any mobile devices not sure why.

Thank you

#343857 Copied

Rose Tyler

Support staff

January 12, 2023 at 16:27

Hello, Filmguerilla,

Please check this topic – https://www.8theme.com/topic/how-come-newsletter-block-is-missing-from-mobile-nav-header-builder/

Regards

#343858 Copied

filmguerilla

Participant

January 12, 2023 at 16:28

Please see username pass for admin area

Please contact administrator
for this information.

#343859 Copied

filmguerilla

Participant

January 12, 2023 at 16:29

Hi Rose,

yeah i found it. i made a newsletter popup months ago and it worked on desktop and mobile but the last one didn’t worked. can you check this for me please so i can make another promo this month. lots of users are using mobile on my website

#343860 Copied

Rose Tyler

Support staff

January 12, 2023 at 16:36

Please go to Theme Options > Header Builder > add Newsletter element into the content. Currently, it is not added – https://prnt.sc/K0jwi5xeQIl6

Regards

#343862 Copied

filmguerilla

Participant

January 18, 2023 at 23:02

Sorry for the late response. Last promo i made this was added on the header. This works on desktop but it didnt work on mobile/tablet when i made a campaign. Just want to clarify. I did made this months ago as well and it works but the last time i did it mobile/tablet promo popup wasnt working.

#344339 Copied

Rose Tyler

Support staff

January 19, 2023 at 09:18

Hello, Filmguerilla

We’ve disabled Mobile Content Optimization (Theme Options > General) and now the Newsletter works on Mobile.
We recommend that you clear the cache of your mobile browser and check again.

Best Regards,
8Themes Team.

#344364 Copied

filmguerilla

Participant

January 22, 2023 at 20:06

thank you. will test this again

#344672 Copied

Tony Rodriguez

Support staff

January 23, 2023 at 07:32

Hello @filmguerilla,

Thank you for your patience. Once the testing is complete, please let us know here so that we can close out this topic.

We appreciate your understanding and for reaching out to us.
Have a great day.

Best Regards,
8Theme’s Team

#344694 Copied
Tagged: enable, popup, promo, templates, woocommerce, wordpress, xstore
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